We are working hard to make updates to the Shop and Account Management portal.

Please note that many of these changes will roll out this Saturday, June 1st and will require downtime. We are working to ensure minimal disruption for our eOne community and really appreciate your patience as we push out these changes. Please reach out to sales@eonesolutions.com with any questions.

Using an Entity Lookup

Using an Entity Lookup

Use an entity lookup to find the unique id of a related entity in D365.

  1. On the Integration tab click on Additional Columns tab.
  2. Click on Add Additional Column button.
  3. The Additional Column window will open.
  4. Name – enter a name for the column.
  5. Tab off the Name field to enable the Type field.
  6. Type – select Entity Lookup.
  7. Entity – select the entity that you are searching in for an id.
  8. If No Data – Select the required option if no data is found.
    • Clear Lookup – SmartConnect will clear the existing value in the target.
    • Continue – SmartConnect will continue with no error or data passed to the target
    • Return failure for current integration line – SmartConnect will continue processing and return an error for the current document.
    • Stop processing integrations – SmartConnect will return an error and will stop processing all integration lines.
  1. Add Attribute – Click this button to add the matching details for the lookup.
  1. Click Save.

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