Smartconnect Sub-Processors

Published: Feb 11, 2025

Smartconnect Sub-Processors

Published: Feb 11, 2025

We use the sub-processors listed below to provide our cloud environments, services and processing of our customers’ data, or for support of our products. These sub-processors are utilized within our role as the processor for data within SmartConnect with the customer or partner as the data controller.

Note that any sub-processor directly interacting with processed data resides within same region that the customer chooses when creating a SmartConnect.com. IE, customers that create an account within the UK region only have Azure services and resources within that region interacting with their data.

Sub-ProcessorLocationWebsitePurpose
Microsoft Azure*USA/UK/EU/AUSAzure.microsoft.comCloud-based infrastructure and database
Amazon Web ServicesUSA/UK/EU/AUSAws.amazon.comSystem backups
ZendeskUSAZendesk.comTicketing system
Jira (Atlassian)USAAtlassian.com/software/jiraTicketing system

* Specific hosting centers listed here.

Feeling stuck? Get the support and guidance you need to help you power through any data challenge

Reset Filters