Some connectors (for example, Salesforce and Dynamics 365) have user-defined fields and entities. When these connectors are added, the user-defined options are loaded into the connector. If new user-defined options are added or removed after the connector has been created, the connector needs to be refreshed so Popdock can know about these changes.

How to refresh a connector

1. Select Connectors from the left navigation to open the Connectors page.

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2. Select the Edit icon to the right of the connector you are looking to refresh.

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3. From within the Edit Connector page, select Edit settings under the Actions menu.

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4. In the Connect window, select Connect. Follow the additional prompts to re-establish connection to your environment. Once complete, your connector will be refreshed.

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Questions on refreshing your connector? Email support at support@eonesolutions.com.