We are working hard to make updates to the Shop and Account Management portal.

Please note that many of these changes will roll out this Saturday, June 1st and will require downtime. We are working to ensure minimal disruption for our eOne community and really appreciate your patience as we push out these changes. Please reach out to sales@eonesolutions.com with any questions.

Setting up a FTP Server Connection

Setting up a FTP Server Connection

  1. On the left side options column click Connections.
  2. On the Connections page click on Create Connection button.
  3. On the New Connection page click on the FTP Server icon.
  4. The FTP Server page opens where the FTP Server connection is configured.
  5. Description – Friendly name for the connector.
  6. Host Name – FTP Server location (web address or IP address)
  7. Server Type – select the type of server authentication:
    • FTP (no encryption) if SSL will not be used with this connection.
    • FTPS (SSL encryption) if SSL will be used with this connection.
    • SFTP (SSH encryption) in an SSH key will be used with this connection.
  8. Port – web server port the FTP server is listening on:
    • The default Port number is 21.
    • To use a different Port number, unmark the Use Default checkbox and enter the Port number that will be used for this connection in the Port field.
  9. Data Connection Type – drop down list, select the Type that will be used:
    • Auto Active
    • Auto Passive
    • EPRT
    • EPSV
    • PASV
    • PASVEX
    • PORT
  10. Encryption Mode – If using FTPS, select the encryption mode:
    • Auto
    • None
    • Implicit
    • Explicit
  11. User Name – As defined by the FTP Server.
  12. Password – As defined by the FTP Server.
  13. Key File – If using SFTP, upload the key file from the FTP Server.
  14. Root Directory – Optionally, set a root directory for SmartConnect to access.
  1. Click Validate to test the connection to the FTP Server.
  2. Once the connection has been validated, Save the connection.

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