We are working hard to make updates to the Shop and Account Management portal.

Please note that many of these changes will roll out this Saturday, June 1st and will require downtime. We are working to ensure minimal disruption for our eOne community and really appreciate your patience as we push out these changes. Please reach out to sales@eonesolutions.com with any questions.

Setting Up Password Policy and MFA in Popdock

Setting Up Password Policy and MFA in Popdock

How to configure your Password Policy and MFA in Popdock

1. Select the menu on the upper left corner of the Popdock homepage and then select Security.

2. In the left Settings menu, select Password policy.

Password policy

Use the available Minimum password length, Password expiry days, and Number of passwords to remember to set the Password Policy for your users. You can also use the available fields to set character requirements for user passwords.

Multi-factor authentication

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide multiple verification methods to gain access, rather than just asking for a username and password. MFA requires additional verification, which decreases the likelihood of a successful cyber-attack.

Popdock implements MFA by allowing you to choose a time-based one-time password (TOTP) authentication app to provide an additional method of verification. This app, installed on your smartphone, generates a 6-digit code that is regenerated every 30 seconds. This code must be entered in conjunction with your username and password to log in to Popdock.

You can choose from any of the following TOTP apps:

  • Microsoft Authenticator
  • Google Authenticator
  • Salesforce Authenticator
  • LastPass
  • Authy

Additionally, you can choose which users must use MFA:

  • All users
  • Administrators only
  • Selected users
  • Selected teams
  • Selected roles

If you have questions about setting up your password policy or Multi-factor authentication, contact support@eonesolutions.com.

How to configure your Password Policy and MFA in Popdock Password policy Multi-factor authentication

Feeling stuck? Get the support and guidance you need to help you power through any data challenge

Reset Filters