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Index was out of Range error accessing SmartView Favorite

When trying to access a saved SmartView Favorite, you receive the error message: “Index was out of range. Must be non-negative and less than the size of the collection. Parameter…

Publish To Reports Library not available for Excel Report Publishing

If you’d rather watch a video explaining this, click here. Our company uses Excel Report Builder heavily but after updating Microsoft Dynamics GP to a newer version, we find that…

Salesforce Destination map fails with the generic error: Processing failed for data rows matching ExternalID

I’m using SmartConnect.com and we run multiple large scheduled integrations to Salesforce. Sometimes we get failure notification emails that say the map run has failed with a non-specific error message…

Popdock for Business Central Has Not Been Authorized in the Tenant…

If you are receiving this error when you are trying to install the Popdock extension from Appsource then the extension will need to be added to the authorized applications section…

BC OData Date Query Restriction fails with error

In my SmartConnect 21 map, the goal is to restrict my OData Query using a date restriction to restrict for any data newer than “yesterday”. In this case “yesterday” will…

Using Popdock’s User Variables to Optimize List Performance

Popdock User Variables is a feature that allows you to set specific restrictions on individual lists. This can either enforce default restrictions when the list is accessed or require users…

Extender window does not show trying to create Extender Real Time data source

I’m using SmartConnect 21/2018 and trying to create a new Microsoft Dynamics GP Extender Real Time Data Source. I have many Extender Windows in Dynamics GP: However, when trying to…

Troubleshooting scheduled maps on SmartConnect 2018 or older

Troubleshooting scheduled maps on SmartConnect 2018

Troubleshooting scheduled maps on SmartConnect 21 and higher SmartView Status Panel does not show on all expected reports

I’ve noticed that in SmartView for many of the “Transaction” type of reports such as Payables Transactions display a “Status” panel that show checkboxes for Work, Open, History. Or Sales…

Maps with Text or Excel File source fail with error when running with scheduler – Too many client tasks.

My maps run fine from the SmartConnect 21 User Interface, but I find that often my Text file and Excel Source Folder & File Data Source maps DO run on…

Login failed for user SmartConnect. Reason: The password of the account has expired.

When I launch SmartConnect onprem, it fails with the error: Login failed for user SmartConnect. Reason: The password of the account has expired. I tried to reset my credentials using…

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