Introducing the Salesforce Connector for Zendesk, powered by Popdock
Display all relevant customer data to your Sales and Support Teams in the app where they work. With the configurable two-way virtual integration between Zendesk ticket data and Salesforce customer data, you can get the complete view of your customer and take action.
Improve Customer Satisfaction with Better Conversations
- Get more visibility on relevant customer data. Display Salesforce data, such as customer account size or contract status, on your Zendesk ticket pages.
- Enable your Support team to deliver a personal experience and improve customer satisfaction with customer profile information from Salesforce in their Zendesk view.
Sync your Sales and Support teams for faster resolutions
- Easily collaborate to resolve customer issues faster with access to support ticket information in a custom Zendesk panel within Salesforce.
- Stay up to date on the status of the account and customer with the ability to view and update tickets in Salesforce, which syncs to Zendesk.