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How to Upgrade or Downgrade your Subscription

You may upgrade or downgrade your SmartConnect and/or Popdock subscription to a new plan at any time. When doing so, please note the features that will be added or removed….

SmartConnect Processing Source Data in Unexpected Order

A question that comes up from time to time is – “What order does SmartConnect process the source data in?” In any version of SmartConnect –, SmartConnect 21, or…

Utilizing Parameters in Popdock Widgets

Popdock Widgets allow you to display data from disparate applications inside of the application that you choose to work in, without moving the data into that application. Widgets are extremally…

Using Business Central Web Services as Lists in Popdock

Microsoft’s Dynamics 365 Business Central allows for the creation of custom extensions containing custom fields from your Business Central pages. When you set up your Business Central connector in Popdock,…

Applying GP Payables Documents in SmartConnect Integrations

How to apply GP payables transactions using SmartConnect.

Hosting Multiple SQL Gateways on the Same Server

Our SQL Gateways are a great way to get your data from your on-premise system into Popdock. With SQL Gateways, they are restricted

Creating a Scheduled Job in Popdock

Scheduled jobs are a great way to get your weekly reports sent to you for usage in other third-party applications. They can be configured to your timezone to allow you…

Error [HY000] [Microsoft] [ODBC Excel Driver] Reserved error (-5016)

Attempting to run SmartConnect maps using Excel as a datasource.  Maps have been working fine until recently when all my Excel maps starting giving the error that says, “Error [HY000]…

Using WinSCP and a task to upload or download files from an SFTP site

This article will discuss how to upload and download files to an SFTP with SmartConnect 20.16 or newer using the WinSCP API. This example is like the one where we…

Moving SmartConnect 21 to a new server

There are two methods available when moving the SmartConnect to a new server. The best option is to export all your maps, objects, and variables through the SmartConnect user interface…

eConnect error 4628 – The Tracking Number (Tracking_Number) is empty

I’m running a SmartConnect Integration to Dynamics GP Sales Order Processing (SOP) and attempting to create tracking numbers for that document.  I’m passing in a valid tracking number however eConnect…

Troubleshooting Salesforce Realtime Triggers

Troubleshooting a Salesforce Realtime Trigger can be difficult because we can’t manually run the integration. This article will serve as a guide of steps that can be followed to troubleshoot…

Feeling stuck? Get the support and guidance you need to help you power through any data challenge

Let’s be real. In the tech world we live in, every team has found the perfect app that speaks their language. It fits their needs like a glove, but step back, it’s a bit of a mess to put it all together. This is where eOne comes in, and we back our products and customers to ensure everyone is breaking language barriers (and solving their challenges).