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If you’re moving from SmartConnect.com or SmartConnect 21 to the new SmartConnect, or you’re a partner helping your customers make the move, this article walks through what’s changed and what…
Destination How to resolve error: ‘Cannot insert the value NULL into Column DepAmt’ on GP BankRec Deposit IntegrationI’m using SmartConnect 2018/21 to create a Dynamics GP Bank Reconcilliation Deposit without Receipts integration. The map is pretty simple, but when I run it, it fails with the error:…
Data How to Update Dynamics GP Payables Long Description with SmartConnectIn Dynamics GP, I’ve enabled the option for “Enable Long Description in Payables Transaction Entry”. I’ve created a SmartConnect map for Dynamics GP Payables Transaction; however I don’t see the…
What to do when you update Business Central to a new major versionWhen it comes to updating Business Central (BC) to a new major version, Popdock customizations are always a consideration, because they include any Query Builder lists and embedded widgets you…
Calculations How to Add a Downloaded Skill to ClaudeClaude Skills are packages of specialized instructions that Claude loads automatically when relevant, so you don’t have to re-explain the same context every conversation. Once you have downloaded a .skill…
Connector How to Connect Popdock to Zendesk Using an API TokenTo connect Popdock to Zendesk with an API token, you’ll create an API token in Zendesk and then add a Zendesk connector in Popdock using that token. Prerequisites Create an…
Configuration Connecting Popdock API Endpoint as a Data Source for ExcelThis article explains how to add Popdock as a data source in Excel so you can work with live data from your connected environments. You’ll learn how to connect Excel…
Calculations Restricting Popdock List Results by Calculated Variables from Widget Parameters (e.g. Email Domain)This article explains how to configure a Popdock widget parameter that is passed to a list user variable and then transformed using a calculated variable to derive an email domain….
Configuration How to Address the error: “A get/change operation on table ‘E1_Registration’ failed accessing SQL data.”You encountered the error “A get/change operation on table ‘E1_Registration’ failed accessing SQL data” when upgrading eOne Extender, SmartList Builder, SmartView, SmartPost, and/or Flexicoder. This error generally occurs when updating from Microsoft…
Data Source How to Create a REST Bulk Query Data Source with Multiple ParametersThese steps walk through setting up a multi-parameter REST bulk query data source for filtering and data source control, using Shopify as an example. The same steps apply to any…
Configuration How to Fix a SmartConnect Email Error When Using Microsoft GraphThis article explains how to diagnose and resolve issues when SmartConnect fails to send an email using a Microsoft Graph connection and displays mailbox‑related errors such as: These SmartConnect email errors typically indicate a…
Destination How to resolve eConnect error 7348 – The receipt (RCPTNMBR+RcpType+CHEKBKID) passed in does not exist in the CM20300 tableTo view the video that goes with this, see below or click here. I’m creating a new map to create Microsoft Dynamics GP Bankrec Deposits without Receipts. Per the screenshot,…
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