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If you used the knowledge base article How to Embed a Popdock Widget on a Custom Tab in Salesforce, you may encounter an issue where the Popdock Multiple list widget…
Connector Failed to Retrieve Data From Source: Index and Length Must Refer to a Location Within the String. Parameter name: LengthWe may encounter a NAV (On-Premise) SOAP data source query preview error : Failed to retrieve data from source: Index and length must refer to a location within the string….
SmartConnect Excel Add-in Fails to Load After Installation – Listed Under Disabled Application Add-insInstalling the Excel Add-in for SmartConnect. It appears to install successfully, however, it does not show up in Excel after opening. Issue: It appears under Disabled Application Add-ins. Have you…
Dynamics GP – How To Update User-Defined Field In General Ledger Transaction Entry Via SmartConnectStarting from Dynamics GP 18.3 (GP Fall 2020 Release), Microsoft added a user-defined field in the general ledger transaction entry window for Dynamics GP. https://learn.microsoft.com/en-us/dynamics-gp/whats-new/additional-user-defined-fields-in-general-ledger-transaction-entry https://community.dynamics.com/blogs/post/?postid=3cc22276-2164-488f-b0f5-f8c826b1e44e Issue: Field mapping for…
Connector Why is Popdock showing up as an incompatible extension after my Business Central upgraded?If your Business Central environment has been upgraded, you may receive a message similar to to the one below. The message will specify “Popdock for Dynamics 365 Business Central” as…
Configuration Updating the Popdock Microsoft Dynamics GP Gateway1. Download the new version of the Gateway. Version 1.0.20 of the Popdock Microsoft Dynamics GP gateway brings a new version of the installer. You can download the installer here….
Configuration SQL User Permissions for GatewaysWhen using a Gateway for Popdock, it is recommended that you create a SQL user to use exclusively for the Gateway. It is not recommended to use the SQL sa…
How to manually update your Popdock extension in Microsoft Dynamics 365 Business CentralManually updating an extension in Microsoft Dynamics 365 Business Central is sometimes necessary when automatic updates are disabled or when dealing with custom extensions that require controlled deployment. Additionally, Microsoft…
Calculations Data From Field Values to Columns: A Data Transformation TechniqueWhen consolidating data from disparate sources, the resulting list views may not always be optimal. A specific scenario involves Business Central Item Attributes, which are often structured with attribute and…
Configuration Updated Firewall Settings for SmartConnect.comBeginning April 21, 2025, we are making some changes to our IP addresses that are part of our platform. A quick overview of the changes are as follows: For connections…
FAQ for the eOne Transition Promotions ending on 31 May 2025Are you considering renewing your SmartList Builder, SmartView, Popdock, and/or SmartConnect? Our eOne Transition Promotions that end on 31 May 2025 are designed to provide substantial benefits for customers as…
Connector Better Understanding Popdock and Microsoft Dynamics 365 Business CentralMicrosoft Dynamics 365 Business Central is a popular system that integrates seamlessly with Popdock. This connector offers numerous features to enhance data efficiency and customization. While using this connection, there…
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