If your Business Central environment has been upgraded, you may receive a message similar to to the one below. The message will specify “Popdock for Dynamics 365 Business Central” as being incompatible with your environment. To resolve this message, follow the steps in the following article to reinstall the Popdock extension from AppSource:
How to manually update your Popdock extension in Microsoft Dynamics 365 Business Central
Similar Issue Related to “Popdock Customizations”
If you are seeing a message similar to the one below, but it points to your “Popdock Customizations” extension instead, then the validation result in the error will give you more details as to what is needed to fix the error. In the screenshot below, you can see that the validation result is pointing to a field on a query labeled “SCT Permission Number”. The reason for the error is that the field name has been changed to “SCT Permission No.” The solution in this case is to edit the query and remove the old field name and then add the new one. Follow the steps outlined in the article below to resolve this issue:
Modify Your Extension to be Compatible with the new Dynamics 365 Business Central Version
If you have questions regarding updating your Popdock extension in Dynamics 365 Business Central, contact support@eonesolutions.com.
