HELP ARTICLES

Help Articles

  Tuesday, June 14, 2016   /     Nicole Albertson
The Manufacturing Serial Trace SmartList Builder setup is built to give you a list of the serial lot information for orders in the Manufacturing series.  The setups for Excel Report Builder and Navigation List Builder are duplicates of the SmartList Builder setup.ID: MFG_SERIALName:… [Read More]
  Thursday, December 8, 2011   /     Kevin
Opening an Excel template provided from eOne. A message box saying that "Excel found unreadable content in '<ExcelFileName>.xlsm'. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes. After clicking yes, one of the following error… [Read More]
  Friday, November 15, 2013   /     David Youngquist
You cannot update from SmartConnect 10.0.0.51 to 2014.  You need to update to either SmartConnect 2010, 2011, or 2012 first.The steps to update to 2014 would be as follows. 1. Run the system maintenance on your 10.0.0051 version of SmartConnect (Tools – SmartConnect – System Maintenance).… [Read More]
  Thursday, December 8, 2011   /     Kevin
When running a SmartConnect map, you receive an error for each document that says "The server process could not be started because the configured identity is incorrect. Check the username and password.This means that the eConnect username and password is incorrect, or that the password has expired. … [Read More]
  Thursday, December 8, 2011   /     David Youngquist
When running a SmartConnect map, getting an error that says "The source was not found, but some or all event logs could not be searched.  To create the source, you need permission to real all event logs and to make sure that the new source name is unique.  Inaccessible logs: Security" There are… [Read More]
  Wednesday, January 22, 2014   /     David Youngquist
Using an Excel data source, and receiving an error that says "Connection could not be validated".  When clicking on Details, the message says "ERROR [IM002][Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified"This can be caused by 1 of two things.1. The… [Read More]
  Monday, October 12, 2015   /     Chris Hanson
Overview … [Read More]
  Friday, July 14, 2017   /     Chris Hanson
Overview … [Read More]
  Tuesday, October 17, 2017   /     David Youngquist
Attempting to run SmartConnect maps using Excel as a datasource.  Maps have been working fine until recently when all my Excel maps starting giving the error that says, "Error [HY000] [Microsoft] [ODBC Excel Driver] Reserved error (-5016); there is no message for this error."  Double clicking on… [Read More]
  Thursday, December 8, 2011   /     David Youngquist
Receiving an error that says 'There was no endpoint listening at net.pipe://localhost/Microsoft/Dynamics/GP/eConnect/EntityOperations that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'There are several… [Read More]
  Tuesday, April 24, 2018   /     Ethan Sorenson
Importing to NAV/Business Central and receive the following error message.‘You may not enter numbers manually. If you want to enter numbers manually, please activate manual Nos. in No. Series XXXX.’ To resolve the errorIn NAV/Business Central search for ‘No Series’ and open the No.… [Read More]
  Friday, April 20, 2018   /     David Youngquist
sample scripts for SmartConnectsample scripts for performing various data manipulations inside of SmartConnect.NOTE: Scripts are provided as is. Assistance with installation or modification of the scripts is available as a billable service from our professional services team.Following is a listing… [Read More]
  Friday, April 6, 2018   /     Nicole Albertson
We have changed how Global variables work in this release for Extender Enterprise. In previous versions, you could not access global variable such as ‘User ID’ of globals when setting the Product to Extender, as there was an issue how they were referenced. We had to write code similar to the… [Read More]
  Wednesday, March 28, 2018   /     Ethan Sorenson
Receiving error message: " Object ID must not be 810 in Web Service Aggregate Object" when publishing NAV/D365 Business Central web service 810.The web service with Object ID 810 can only be published once. Either use the other endpoint that was published, or delete the old one so a new one can be… [Read More]
  Friday, March 23, 2018   /     Ethan Sorenson
SmartConnect by default has two character sets available, OEM, and ANSI. Neither of these include the special characters used in non-English languages such as ñ, á, ü. The work around is to edit the SmartConnect SchemaHeader table to inform the ODBC driver to use the UTF-8 character set.1. Create… [Read More]
  Wednesday, March 21, 2018   /     Ethan Sorenson
Receiving the following error in CRM/D365 Sales ‘System Jobs’Plugin processing Failed : The given key was not preset in the dictionaryThis error message occurs when the record that the change plugin was triggered on does not have a value in the primary field.SmartConnect change tracking uses the… [Read More]
  Tuesday, March 20, 2018   /     Ethan Sorenson
I previously wrote a Blog Post about importing Journals into NAV/D365 Business Center, and encountered a unique scenario today related to Job Journals. When importing the Unit Cost associated with my G/L Accounts the amount was always 0.The reason for this is the Unit Cost is automatically provided… [Read More]
  Friday, March 16, 2018   /     Nicole Albertson
The Security with SmartLists SmartList Builder setup is designed to return the list of users setup in Microsoft Dynamics GP and their security.  It includes the users, roles, tasks, windows, reports, and SmartLists.  It is courtesy of Victoria Yudin via VictoriaYudin.com.  Thank you Victoria for… [Read More]
  Friday, March 9, 2018   /     Lorren Zemke
When installing SmartConnect we are getting the error message, SQL script parse error: invalid syntax. The install then rolls back all actions. We have tried installing several versions of SmartConnect with the same results on each one. … [Read More]
  Wednesday, February 14, 2018   /     David Youngquist
When installing SmartConnect 2018, receiving a message that says, "There is a problem with this Windows installer package.  A DLL required for this install to complete could not be run.  Contact your support personnel or package vendor."   I downloaded the SmartConnect install file again, and… [Read More]

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