How can we help?
All help articles
Refine your search by applying filters to find exactly what you are seeking.
Error: UNSUPPORTED_API_VERSION: The API version that was specified (28.0) is below the minimum supported. Change the version number and run the request again. The following error occurs when running the…
Data How to Address this SmartConnect to Dynamics GP Error: An item with the same key has already been added.I’m running a SmartConnect map to create a simple two-line Microsoft Dynamics GP journal entry. However, on the map execution, it fails with the error: An item with the same…
Windows How to Get the Form Description to Display on Extender Form when Using Form Lookup for Data FieldIn Extender, we’ve created an Extender Form for states that we are going to attach to our new Extender Data form as a Lookup Field. In this simple example, the…
Install/Uninstall How to Handle 2 SmartPost Errors: Login Failed for User ‘SmartPost’ & “Unhandled Exception has Occurred in a Component in Your Application”.Login Failed for User ‘SmartPost’ The following error occurred when opening Dynamics GP after reinstalling SmartPost. Error: Login failed for user ‘SmartPost’. Unhandled Exception has Occurred in a Component in…
Connector How to Navigate an Error Message When Setting Up a Microsoft Graph Email ConnectionI’m setting up a Microsoft Graph connection in SmartConnect 21 to use for SmartConnect email support instead of using the SMTP library. I was able to get the authentication token…
Install/Uninstall How to Navigate the Error: Login Failed for User ‘SmartPost’If you’d like to watch the video that goes with this article, see below or click here. After installing SmartPost, when logging into Microsoft Dynamics GP as the SmartPost user,…
Security Why Only ‘Multi Data Source’ Shows for Map Data Sources in SmartConnect 2018Multi Data Source In SmartConnect 2018, I have a regular user that has permissions to create new or modify existing maps. The Map window opens successfully, but after choosing a…
Configuration Can’t Log in to Your Popdock Account? Try These StepsIf you are unable to log in to your Popdock account, begin by verifying a few common details that may quickly resolve the issue. If these checks do not solve…
Data How to Update a SQL table in a SmartConnect SQL Task When the Data Contains Single QuotesIf you’d like to watch a video demonstration of how to update a SQL Table in a SmartConnect SQL Task, see below or click here. In our integration, we need…
Connector Why Are My Business Central Dimensions Not Working in Popdock?Popdock includes a built-in method for bringing dimensions into a list using the Dimension Set ID field. While this approach works well in most scenarios, performance issues or missing dimension…
Data Understanding Join Types in Popdock: Left Outer, Inner, Right Outer, and Full OuterWhen building a custom join list in Popdock, choosing the correct join type ensures you see exactly the data you need. In the examples below, we are going to join…
Windows Why the Extender Data for General Ledger Transaction Line Detail Does Not Show in Inquiry WindowThe purpose of Extender is the ability to add “extra data” to just about any Microsoft Dynamics GP window. We can add the data to the “main window” of a…
Feeling stuck? Get the support and guidance you need to help you power through any data challenge
Let’s be real. In the tech world we live in, every team has found the perfect app that speaks their language. It fits their needs like a glove, but step back, it’s a bit of a mess to put it all together. This is where eOne comes in, and we back our products and customers to ensure everyone is breaking language barriers (and solving their challenges).