Whether you need simple integrations or complex workflows, eOne offers secure and reliable automation as you scale. Get inclusive, enterprise-level features for mid-market pricing for your data integration and migration projects.
eOne is 100% committed to developing and supporting SmartConnect for the next 10 years +.
Flat file integration, data archiving, and Microsoft Fabric bulk loads. Simple, file-based workflows or large archive use cases.
2
25,000
5x
Once / Hour
7 days
NEW
1 year
NEW
–
–
–
Docs & guidance
NEW
None
–
Basic Onboarding
NEW
–
Not available
NEW
Not available
Not available
Full operational integration for teams connecting up to 5 systems. The core SmartConnect experience with support and developer access.
5
500,000
5x
Once / 5 min
21 days
↑
2 years
NEW
–
NEW
NEW
Essential
–
Guided Onboarding
NEW
50% of plan
Not available
NEW
NEW
Enterprise-grade integrations with complex, high-volume workflows. With robust logging and version history features.
8 (1 premium incl.)
2,000,000
4x
Once / 5 min
30 days
↑
3 years
NEW
NEW
–
NEW
NEW
Essential
Dedicated CSM
NEW
25% of plan
NEW
NEW
NEW
* = requires new SmartConnect
NEW
= feature didn’t exist before
↑
= existing feature increased
5x
= records/month multiplier increase
NEW
In-app AI assistant (All tiers)
A context-aware AI assistant embedded in the SmartConnect workspace.
Startup
Help assistant – Surfaces relevant docs, answers setup questions, guides troubleshooting in app
Business & Premium
Full assistant — builds data sources, maps fields, and configures integrations end-to-end
NEW
Dedicated Scheduling Service (Premium add-on)
An optional add-on for high volume customers to run scheduled integrations on isolated infrastructure, unaffected by other tenants. Eliminates the noisy-neighbor problem for time-sensitive workflows and delivers the predictability of on-premise scheduling in a cloud environment.
NEW
Customer Success across every tier
Customer Success is now included at every tier, scaling with the plan:
Startup
Basic onboarding to get started
Business
Guided onboarding with hands-on setup support
Premium
Dedicated CSM: quarterly check-ins, priority escalations, and an annual integration health check
Enterprise is a custom-quoted plan for organizations whose volume, complexity, or compliance needs go beyond what Premium covers. We’ll work with you to build a plan around what matters most to your business
You’re running high-volume operations that move millions of records a month, and a fixed monthly record limit gets in the way of how you plan.
You’re connecting many entities and systems, beyond what an 8-connection plan can cover.
You’re in a regulated industry and need extended log retention, exportable audit trails, and controls you can demonstrate to auditors.
You’d rather have the eOne team build and run your integrations for you than manage them in-house.
Unlimited Records
No monthly record limit, so your integrations scale with your business without a plan change.
Dedicated processing capacity
Your integrations run on infrastructure reserved just for you, with guaranteed throughput.
Extended log history
Process log retention beyond Premium’s 30-day window, sized to your compliance needs.
Telemetry exports
Stream your run metrics and logs into the observability or SIEM tooling you already use.
Managed services
Have the eOne team build, run, and maintain your integrations on your behalf.
Migration
Migration
3 Month License for Imports
SmartConnect pricing is built for businesses of all sizes. Explore eOne’s inclusive data integration plans in detail and understand which plan is right for you.
Startup
Business
Premium
Access & Usage
Price per Month
Connections Included
Per each online and on-premises deployment
2
5
8 Total Connections –
1 Premium, 7 Standard
Data Processing
↑
Amount of records that can be processed per month. Limit applies to SmartConnect online only.
Unlimited 3 mo, then 25,000/mo
Unlimited 3 mo, then 500,000/mo
Unlimited 3 mo, then 2,000,000/mo
Process Log History
↑
Rolling history of integration run logs
7 days
21 days
30 days
Audit Log Retention
NEW
Retention period for audit trail history
1 year
2 years
3 years
Additional Standard Connections
Not available
Limit 5
Limit 10
Additional Premium Connections
Not available
Limit 2
Limit 5
Record Pack Add-on
NEW
Available
Available
Available
Users
Unlimited
Unlimited
Unlimited
Integration Processes
Unlimited
Unlimited
Unlimited
SmartConnect Online Deployment
1 online deployment is included in each plan.
Included
Included
Included
SmartConnect On-Premises Deployment
Install up to 4 SmartConnect instances with each plan.
Included
Included
Included
SmartConnect Excel Add-In
Allow users to run integrations from within Microsoft Excel.
Included
Included
Included
Connect to Any Software
Pre-Built Standard Business App Connections
Pre-Built Premium Business App Connections
The Microsoft Dynamics 365 Finance & Oracle NetSuite Connection
Available, with the add-on of a Premium connection
Available, with the add-on of Premium connections
Generic REST API Connection
Configure connections to any API for use in your integrations
Microsoft Graph API Connector
Configure connections to your Microsoft OneDrive, SharePoint, Outlook, and Teams.
Unlimited File Integration
Unlimited File Integration is included with one file connection per plan.
Custom Connection Building
Build and template custom connections.
Cloud and On-Premise Connect
Connect apps accross your environment to the cloud
100% Configurable Automation and Logic
Event-based triggers
Webhook triggered integrations with API and Database connections
Batch & Bulk Integrations
Run on a schedule or as a bulk push.
Changes Only Integrations
Run integrations on the deltas since the last scheduled run.
Trigger file integration from an FTP or Folder Data Source
Only run the integration when a new file is available in a folder
Trigger file integration from Microsoft OneDrive, SharePoint, and Outlook
Scheduling
Run your integrations at the right time. Limits apply to SmartConnect online only
Up to once/hour
Up to once every 5 minutes
Up to once every 5 minutes
Trigger Integrations in Sequence
Chain integrations to run in the right order.
Automate multi-company integration logic
Send data into the right company or organization based on your data.
Email alerts
Trigger an email to your team to alert based on failures and sucesses of full process runs or at a document level.
Microsoft Teams Alerts
Trigger a message notification to your team to alert based on failures and sucesses of full process runs or at a document level.
Tasks to execute steps
Run steps before or after an integration process or a document run suceeds or fails.
Enjoy an Intuitive User Experience
Simple point-click, flexible mapping
Visually map your data between your source and destination.
Clone Integration Processes
Save time to create your next integration with integration process cloning.
Re-Use Sources
Set up your source and use it in multiple integration processes.
Re-Use Custom Connections
Use your custom connections in multiple integrations and in multiple accounts.
Export and Import Integration Process Packs
Applies to integration processes, variables and related connections
Data Transformations and Lookups
Use Data Transformations u0026amp; Lookups to ensure data is in the right format and relationships are in place as you generate data.
Preview Integration Runs
See preview of the integration run and results.
Notes
Add notes and descriptions to reference on each integration process.
Monitor Progress
Realtime visibility into integration health
View errors, fix and retry
Use the interface to see what failed, fix and re-submit the lines to execute.
Group and Subgroup Integrations
Organized your integrations by category with drag and drop grouping.
Configurable Dashboard
Pin the details that you want to see in your dashboard.
Account Switching
In SmartConnect.com, switch between accounts.
Advanced Capabilities for IT & Devs
Call the SmartConnect API
Configure, manage and run integrations via the complete API.
MCP Server Access
NEW
Connect SmartConnect to AI agents and MCP-compatible tools
Dedicated Scheduling Service
NEW
Isolated infrastructure for scheduled integrations
Not available
Not available
In-App AI Assistant
NEW
Coming late 2026
Context-aware assistant embedded in the SmartConnect workspace
Docs & guidance
Full assistant
Full assistant
Version Restore from Audit
NEW
Restore a prior record version straight from the audit trail
Scripting in Calculations
Use Javascript scripting in your calculation. .Net scripting is available in SmartConnect on-premise as well.
Scripting as a Task
Run a Javascript script pre- or post integration process run.
Log errors, successes, source data and XML
Log retention
Flexible log retention policies to fit your requirements.
Create custom API Connections
Use the REST API Connection create and template your API connection details.
List Handling
Pagination for larger lists
Advanced Multi-Data Source Queries
Use the Popdock Connection for advanced multi-data source queries.
Parallel Processing
Split integration process into parts for simultaneous execution. Available for specific connections.
Real Support & Training
Essential Support Plan
12 hours a day between 5am CDT to 5pm CDT Monday-Friday.
Introductory SmartConnect Online Sessions
Regularly scheduled webinar session
SmartConnect Bootcamp Pass (1 per plan)
Deep dive hands-on training. Available online and in-person.
Annual Integration Health Check & Report
The equivalent of 2 hours of professional services.
Customer Success
NEW
Basic onboarding
Guided onboarding
Dedicated CSM
The eOne iPaaS plans bundle all the features of SmartConnect and Popdock into one single package to make your life simpler.
Custom
Let’s get you the best fit option for all your enterprise needs.
Talk to sales and get your custom quote if your needs require:
Nobody likes surprises or price increases, but we did have a price increase on 1 June 2024. To make the transition easier on our customers, all existing SmartConnect subscription customers have been guaranteed special transition pricing for 12 months for their SmartConnect Business and Premium Plans. You can also take advantage of better pricing by selecting the pre-payment options.
Existing customers are being presented with the following options when they renew their SmartConnect subscriptions after 1 June 2024. Customers may also upgrade to receive the discounted transition price for their upgraded plan, as long as they opt in before 31 May 2025.
eOne is a SaaS subscription software business. Services/Products are set up on a subscription license and by default are renewed monthly.
A few of the Microsoft Dynamics GP products (Extender, Extender Enterprise, Flexicoder, Node Builder and SmartPost) offered by eOne are still available in a Perpetual licensing model. They are purchased one time and then have a 20% Annual Enhancement Plan. By renewing the AEP, one is entitled to Product Updates and Registration Keys as well as 2 support incidents per year.
You can view the full eOne Pricing Policy here.
Any subscription or perpetual license can be setup for Automatic Payments. The Frequency of the renewal will be setup as monthly by default but can be changed to yearly. Setting up a subscription for yearly renewal will qualify the renewal for a 5% discount.
If a subscription license is being purchased/renewed, setting up an automatic payment is required via Credit Card unless the length of the subscription is at least 1 year.
When purchasing a new SaaS Subscription, a 1-year commitment is required. This means that the subscription cannot be cancelled for 1 year.
Some discounts and/or promotions that are offered by eOne may also have commitment periods on them. This means that by agreeing to the discount, the subscription cannot be cancelled for that period of time.
Yes, you can pre-pay & save:
The systems that require a Premium connection are Dynamics 365 Finance & Operations and Oracle NetSuite.
SmartConnect provides data integration between business applications. SmartConnect is an iPaaS (integration platform as a service) that is designed for the technical end user, IT team, and systems analysts. The SmartConnect platform gives you control to build, modify, and manage the integrations that connect your business software together.
Yes, but just the first file you use counts as a connection towards your SmartConnect license plan. After that, you have unlimited file integration, none of which will count as additional connections for your license plan.
If you have any questions about that, click-to-chat with our team or email sales@eonesolutions.com. We’re happy to help clarify.
SmartConnect was originally built with ERP integration at its core. Accounting systems and ERPs are in our DNA. We believe that ERPs are the backbone of every business, and we specialize in importing and exporting data to your accounting system. We have also become experts at integrating to and from every business productivity software including eCommerce, industry verticals, CRM systems, custom applications, legacy applications, and cloud applications. The SmartConnect platform is so configurable that you can connect any and all of these systems together even if there is no ERP integration involved.
Unlimited. Create as many integrations as you’d like.
Connections are counted when you set them up in the SmartConnect application and save the connection.
| Connections | How it’s counted | Details |
| Dynamics 365 Business Central | Per Instance | The connection is set up with credentials to connect to your instance of Business Central and then you can integrate with multiple companies from that instance. No additional connection is required per company. |
| Dynamics 365 Customer Engagement | Per Instance | The connection is set up with credentials to connect to your instance of D365 Customer Engagement (or Sales, Field Service or Project Service Automation), and then you can integrate with multiple organizations from that instance. No additional connection is required per organization. |
| Dynamics CRM (On-Premise) | Per Instance | The connection is set up with credentials to connect to your instance of Dynamics CRM, and then you can integrate with multiple organizations from that instance. No additional connection is required per organization. |
| Dynamics GP | Per Instance | The connection is set up with credentials to connect to your instance of Dynamics GP and then you can integrate with multiple companies from that instance. No additional connection is required per company. |
| Dynamics NAV (On-Premise) | Per Instance | The connection is set up with credentials to connect to your instance of Dynamics NAV and then you can integrate with multiple companies from that instance. No additional connection is required per company. |
| NetSuite | Per Instance | The connection is set up with credentials to connect to your instance of NetSuite and then you can integrate with multiple companies from that instance. No additional connection is required per company. |
| Salesforce | Per Instance | The connection is set up with credentials to connect to your instance of Salesforce.com, and then you can integrate with multiple organizations from that instance. No additional connection is required per organization. |
| SQL Server | Per Instance | Can access multiple databases under one server connection. |
| ODBC | Per Instance | Each ODBC connection setup counts as a connection in SmartConnect. For example, connecting to Access and then connecting to QuickBooks on-prem would be 2 connections. The only exception is with using an ODBC with files. Using ODBC to connect to a file is covered under the file connection count. |
| OLEDB | Per Instance | Each connection setup counts as a connection. For example, connecting to Access and then connecting to QuickBooks on-prem would be 2 connections. |
| REST Web Services | Per Provider / Connection | Each connection built in the REST Connector will count as a connection (i.e., HubSpot and Bill.com would each be one connection). |
| File Connection | 1st file connection counts, the rest are covered under that connection | Whatever your file type or file extract format is, we count the first connection and then you’re covered to use as many files, ftp connections and ODBC connections to your files as you’d like. File types could include txt (CSV, Pipe Delimited, etc.), XML, or Excel. |
A connection refers to any system that you want to integrate to or from.
In slightly different terms, think through “Do I need a login for this application?” If the answer is yes, then you’ll need a connection for that in SmartConnect.
One thing to keep in mind….
Files count differently. The first time you run an integration that includes a file or folder data source, one connection is counted. After that, you’ll have access to unlimited file and folder integration without counting additional connections.
It’s pretty simple:
It’s pretty easy:
Talk with one of our experts