In SmartConnect 2018, I can see multiple older servers that are no longer in service. Some show in the Active state and others not – but in any case, they no longer exist and should be removed.
Unfortunately, I don’t see a way to remove those servers from the window. Is this possible?
If you’d like to watch a video demonstration of removing inactive servers, see below or click here.
Removing Inactive Servers
When the eOne SmartConnect Schedule service starts, it writes a record into this table and marks itself as Active. While it IS possible to have multiple machines running the Schedule service, it is not recommended to do so as this could cause the maps to run multiple times as the services might try to run the same map at virtually the same time.
In SmartConnect 2018, the Schedule Servers is read-only. There is not a way to remove those records via the UI.
In SmartConnect 21, this window has been removed, but in both versions, the table and its functionality are the same.
We can query the ScheduleServer table in either SmartConnect 2018 or 21.
Then to remove the servers from the list, write a SQL “Delete” statement or Edit the table in SSMS to remove the entries.
Your inactive servers should now be removed. Please contact support@eonesolutions.com if you have any questions on removing inactive servers.
