Multi Data Source
In SmartConnect 2018, I have a regular user that has permissions to create new or modify existing maps.
The Map window opens successfully, but after choosing a Bulk Data Source, the only data source type that shows is ‘Multi Data Source’.
My other regular users can see all the different connectors that are set up, but not this one.
Why do the other types not show here and how do I resolve this?
If you’d like to watch a video explaining this, see below or click here.
This is a Security issue.
The user does have access to edit the map, but they don’t have permissions to the Connectors that are set up.
If an Administrator pulls up the user in Security and looks at the Connectors page, none of them are marked.
After the Administrator marked all the necessary connectors for the SmartConnect user, the user restarted SmartConnect and was able to see all the connectors marked.
If you have any questions on fixing missing map data sources in SmartConnect 2018, please contact us, and we will help you troubleshoot this issue.
