How to Fix Missing Connector Types When Creating a Map in SmartConnect 2018

In this video, we walk through how to fix missing connector types when creating or editing a map in SmartConnect 2018.

If a user can open the Map window but only sees “Multi Data Source” when selecting a Bulk Data Source—while other users can see all available connectors—this is typically caused by connector security permissions, not map permissions.

You’ll learn:

  • Why connector types may be missing for certain users
  • How SmartConnect security controls connector visibility
  • Where to verify and assign connector permissions for a user
  • Why restarting SmartConnect is required after making security changes

If you'd like to read our help article that goes with this, click here.