Why SmartList Builder Goto Items Are Missing in Development (And How to Fix It)

If your SmartList Builder Goto items appear in Production but are missing in Development, it’s easy to assume it’s a security issue—but that’s not the case.

In this video, we break down why Goto items don’t rely on GP security for visibility and what might actually be causing the discrepancy between environments. You’ll learn how Goto items are stored, how to verify their existence using SQL tables like SLB10400 and ASIEXP60, and the most common reasons they go missing.

We also walk through simple fixes—like checking SmartList Builder directly, re-saving the SmartList to re-publish Gotos, or re-importing from Production if needed. If you'd like to read a help article that goes with this, click here.