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The source ‘eOneSmartConnect’ is not registered in log ‘SmartConnect’.

Published: Jan 16, 2025
Post Author Written by Maksudul Haq

If you encounter this error while running the SmartConnect 21 installation:

The source ‘eOneSmartConnect’ is not registered in log ‘SmartConnect’. (It is registered in log ‘Application’.) ” The Source and Log properties must be matched, or you may set Log to the empty string, and it will automatically be matched to the Source property.

SC21 installation error

Resolution

If restarting the Windows machine does not resolve the issue, please follow these steps:

  1. Open the Windows REgistry Editor.
  2. Navigate to HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\.
  3. Look for an entry named “eOneSmartConnect”.
  4. Delete the “eOneSmartConnect” registry entry from “HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\”.
  5. Try the SmartConnect installation again.

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