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Success Management Process for SmartConnect


eOne Solutions is delighted to offer a SmartConnect Solution Success Manager.

Your Solution Success Manager is fully committed to your success using SmartConnect and wants to make sure you’re aware of the resources and benefits included with your SmartConnect purchase.

Shortly after your purchase, your Solution Success Manager will reach out to schedule a brief call to show you the available SmartConnect resources on our website.

We also want to talk about your integration projects and how we can be of assistance. We’re pleased to offer a complimentary design document review to identify any potential issues with your project plan and offer guidance.

Once your integration project is complete, we will schedule a follow-up call to hear about the efficiencies you’ve gained through integration. If you’re willing, we’d love to share your success story and add you to our customer reference list.

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