Memory gates checking failed because the free memory (373817344 bytes) is less than 5% of total memory.

When browsing to the SmartConnectWCF web service, you may receive an error that says “Memory gates checking failed because the free memory (373817344 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests.”

In order to resolve this, you need to edit the Web.Config file for the WCF web service.

If you’d rather watch a step-by-step demonstration of this, see below or click here.

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1. Login to the machine that is hosting the IIS server.
2. Using Windows Explorer browse to the C:\Program Files\eOne Solutions\SmartConnect API folder
3. Open the Web.config file in Notepad
4. Find the existing line that says this:

<serviceHostingEnvironment multipleSiteBindingsEnabled="true" />

5. Edit the the existing line to say this:

<serviceHostingEnvironment multipleSiteBindingsEnabled="true" minFreeMemoryPercentageToActivateService="0" />

6. Save the changes you have made to the Web.config file and then restart the SmartConnectWcf web service
7. The error should be resolved