When browsing to the SmartConnectWCF web service, you may receive an error that says “Memory gates checking failed because the free memory (373817344 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests.”
In order to resolve this, you need to edit the Web.Config file for the WCF web service.
If you’d rather watch a step-by-step demonstration of this, see below or click here.
- Login to the machine that is hosting the IIS server.
- Using Windows Explorer browse to the C:\Program Files\eOne Solutions\SmartConnect API folder
- Open the Web.config file in Notepad
- Find the existing line that says this:
<serviceHostingEnvironment multipleSiteBindingsEnabled="true" />
- Edit the the existing line to say this:
<serviceHostingEnvironment multipleSiteBindingsEnabled="true" minFreeMemoryPercentageToActivateService="0" />
- Save the changes you have made to the Web.config file and then restart the SmartConnectWcf web service
- The error should be resolved