This favorite has been locked
Friday, April 4, 2014Attempting to edit a SmartView favorite and receiving an error that says “This favorite has been locked”. We do not know who locked it, or how to unlock it?
Select the SmartList that has the locked favorite on it. Then select the company and user from the dropdown list. You may have to cycle through the users to find the specific user that locked it. Once you find the favorite, you can highlight the favorite and click on the “Unlock” button
