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How to determine if a SmartConnect CRM Real Time Plug In is running

After successfully registering a Real Time Plug In, it can be hard to determine if the plug in is running, and if are any errors associated with the event. Here are the steps to determine if a plug in is running, and see any errors that have occurred.

1. Perform whatever action should trigger the SmartConnect Real Time Plugin to fire. Either creating/updating an account, creating/updating a contact, etc…

2. After you perform the action, inside of CRM go to Settings – System – System Jobs

3. Look for a recent system job name that says ‘eOne.SmartConnect.Crm2011Plugin.RealTimePlugin AAA BBB

AAA will be the entity that the plugin is registered on and BBB will be the event the plugin is registered on.

4. Double click on the failed event and it will give you details on why the operation failed.


HTTP Error 500.19 - Internal Server Error when browsing the SmartConnect WCF web service. Inactivity Timeout error running integration
SmartConnect ODBC query error - Restricted data type attribute violation
Message #24574 is missing
Your registered version of SmartList Builder does not match the installed version of SmartList Builder.


SSL Security error using OLEDB Connection
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms
Removed Part: /xl/vbaProject.bin part. (Visual Basic for Applications (VBA))
The server process could not be started because the configured identity is incorrect.
Using WINSCP and a task to upload or download files from an SFTP site



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