Back

Error when installing Extender Standard 2013

Published: Apr 01, 2013
Post Author Written by Nicole Albertson

When installing Extender Standard 2013, receiving an error that says ‘The database setup has not been completed for Microsoft Dynamics GP.  Use Microsoft Dynamics GP Utilities to complete the database setup before starting Microsoft Dynamics GP.’  I have tried running Dynamics GP Utilities and the error will not go away


The original release of Dynamics GP 2013 will return this error. Microsoft has since released a service pack that resolves this issue. Your Dynamics GP needs to be updated to the Microsoft Dynamics GP version 12.00.1343 or higher. This version is available in the January 2013 Hotfix (KB2799678) or newer Service Pack, Hotfix, or Compliance Update Patch release for Microsoft Dynamics GP 2013.

Feeling stuck? Get the support and guidance you need to help you power through any data challenge

We're on your integration team. Connect with our people and let us know how we can help you.