Installed Excel Add-In and the Add-In does not appear when you launch Excel
A reinstall of the Excel Add-In can resolve the issue. Follow these steps to completely remove and reinstall the Add-In.
1. Uninstall the Excel Add-In
2. Open command prompt and type “regedit”
3. Click on Edit – Find
4. Search for eOne_SmartConnectAddin
5. Delete the folders with this name
6. Re-Install the Excel Add-In