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HELP ARTICLE

Extender Windows and Detailed Windows truncating ID field at 15


When using SmartConnect to import into Extender Windows or Extender Detail Windows, the key field is being truncated at a length of 15 characters.




This will be resolved in the next release of SmartConnect. Currently to correct the issue you need to run these two SQL scripts against all your company databases. After running the scripts, the key field length will be set to 255 and the import will run correctly. You can download the SQL queries here

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