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HELP ARTICLE

Open operation of table PT_Palette_TEMP cannot find the table


When launching Great Plains, users are receiving an error that say “An open operation on table PT_Palette_Temp failed because the path does not exist”. If the user clicks OK, Great Plains will eventually launch

This is caused by insufficient directory permissions to the Great Plains directory. When Great Plains launches, it creates temporary files in the local Great Plains directory. These two files will be named EXTFORMP.DAT and EXTFORMP.IDX. Grant all the users full control of the Great Plains directory and it will resolve the error

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