Using RM Apply node with credit memos applies incorrect amounts.

Published: Dec 08, 2011
Post Author Written by eOne Solutions

Importing Credit Memos and applying to invoices. The credit memos are applying more than the actual credit memo amount. For example, the credit memo is for 12 dollars, however the amount applied is 100 dollars.

The eConnect node will automatically take the discount amount if you do not import anything into the Discount taken field. So if the payment terms are 2% 10 Net 30, if the credit memo is applied within 10 days it will take the 2% discount off the invoice. In order to avoid this behavior, you need to tell eConnect to not to take the discount when applying credit memos. To do this, you need to map a 0 to the “Discount taken” field in SmartConnect.

Feeling stuck? Get the support and guidance you need to help you power through any data challenge

We're on your integration team. Connect with our people and let us know how we can help you.