Skip to content
+1-888-319-3663

HELP ARTICLE

SmartConnect updates all CRM records to the same one.


When running a map from Great Plains to CRM, all the records in CRM are being changed to the same thing

For example, running an Accounts mapping from Great Plains Customer. When you run the map, every account that gets created has the same name and Customer ID (typically the last one in the source file) This indicates that a key field was not selected in the CRM mapping window. Since Great Plains and CRM have different key fields, you need to specify which Great Plains field is your key field in CRM. For example if you are creating a Great Plains customer to CRM Account mapping, you need to check the “Key” checkbox next to CUSTNMBR on the left side of your mapping screen. This applies for any import into CRM, you must specify the key field in your source file, otherwise the records will be duplicated.

RECENT POSTS


Salesforce Error: Unable to create/update fields check security settings
How to Access Registration Keys, Account Codes, & Customer IDs
This server has rejected the client credentials.
Business Central Phone No. must not contain letters Error
not-null property references a null or transient value eOne.SmartConnect.Connectors.Crm2011.MsCrm2011Connector.ClientID

POPULAR POSTS


SSL Security error using OLEDB Connection
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms
Removed Part: /xl/vbaProject.bin part. (Visual Basic for Applications (VBA))
The server process could not be started because the configured identity is incorrect.
Using WINSCP and a task to upload or download files from an SFTP site

CATEGORIES

TAGS

Business Central CRM D365 Business Central Dynamics 365 dynamics crm Dynamics GP Dynamics NAV Econnect Employee Spotlight eone eOne News error Error Message Events Excel Excel Report Builder Extender Flexicoder GP integration Map Meet the Team Microsoft dynamics crm Microsoft Dynamics GP Navigation List Builder Office Relationships partners Popdock promotions release SalesForce SalesForce.com SmartConnect SmartConnect.com SmartConnect Bootcamp SmartConnect Maps SmartConnect Office Hours SmartList SmartList Builder SmartPost SmartView SQL Tech Tuesday Templates training

Integrate & Automate without Any Code.

SmartList Data has Never Been Faster.

The Easiest Way to Report on GP Data.