HELP ARTICLE

How to set up automatic payments on eOne’s website portal


eOne resellers paying on behalf of their customers and customers who have a monthly subscription to eOne products and service offerings can add the subscription as an automatic payment when they are logged into the eOne website

Here are the steps to add a new automatic payment:

  1. Go to www.eonesolutions.com and select the SIGN IN at the top, right-hand side of the screen.
  2. Enter your username and password and select SIGN IN.
  3. Select the My Account and choose Automatic Payments from the drop-down box
  4. Select the gray Setup an Automatic Payment button.
  5. Select your customer and applicable module from the Module Details drop-down box.
  6. Add your credit card information or select an already added credit card under Payment Details to charge every month
  7. Click Submit and you should now see that customer and module on the Automatic Payments list page.
  8. You may delete/edit any automatic payments on file by selecting the box to the left of the customer name and choosing Edit or Remove.


If you have any questions, please give us a call at +1 888-319-3663, email sales@eonesolutions.com, or click to chat with our sales team on the eOne website.  We’re happy to help.

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