If a Popdock User invitation is not accepted within 24 hours from time it was sent, the link will expire. In this event, the administrator for the Popdock environment will need to resend the invitation link.
To resend an invitation to a Popdock user, the administrator should follow these steps:
1. Log into Popdock as an Administrator.
2. From the main menu, select Security.
3. Find the user you need to resend the invitation to and then click Resend invitation email.
4. Advise the user to monitor their email inbox for the resent invitation. Also, remind them to check their spam or junk folder in case the invitation email gets filtered there.
By following these steps, resend an invitation to a Popdock user effectively.
If you have questions about how to resend the Popdock user invitation link, contact support@eonesolutions.com.
