Skip to content


How to Pay for a Customer Renewal or Prorate their Annual Enhancement

Here are the steps to pay for a customer renewal on eOne’s website:  

1. Go to and select the SIGN IN at the top, right-hand side of the screen.
2. Enter your username and password and select SIGN IN.
3. Select the My Account > Renewal / Key on the top right of the page.
4. Filter by customer in the search panel or filter by selecting the filter icon located next to right of the customer you wish to filter.
5. Check the box on the item you would like to order and select Renew.
6. If you would like to prorate the date, you can do so by clicking on the align date box and using the calendar to select the appropriate date. Once everything looks correct click Add to Cart.
7. If you want to delete an item, click the X to the left of that item
8. Select Checkout and choose your method of payment (preferably credit card).
9. Select Place Order and you will receive: a paid invoice if processed with credit card or an invoice if check/wire was selected.

If you have any questions, please give us a call at 1-888-319-3663 or you can email our renewals team at


How to Access Registration Keys, Account Codes, & Customer IDs
This server has rejected the client credentials.
Business Central Phone No. must not contain letters Error
not-null property references a null or transient value eOne.SmartConnect.Connectors.Crm2011.MsCrm2011Connector.ClientID
Extender Window Setup Report


SSL Security error using OLEDB Connection
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms
Removed Part: /xl/vbaProject.bin part. (Visual Basic for Applications (VBA))
The server process could not be started because the configured identity is incorrect.
Using WINSCP and a task to upload or download files from an SFTP site



Business Central CRM D365 Business Central Dynamics 365 dynamics crm Dynamics GP Dynamics NAV Econnect Employee Spotlight eone eOne News error Error Message Events Excel Excel Report Builder Extender Flexicoder GP integration Map Meet the Team Microsoft dynamics crm Microsoft Dynamics GP Navigation List Builder Office Relationships partners Popdock promotions release SalesForce SmartConnect SmartConnect Bootcamp SmartConnect Maps SmartConnect Office Hours SmartList SmartList Builder SmartPost SmartView SQL Tech Tuesday Templates training

Integrate & Automate without Any Code.

SmartList Data has Never Been Faster.

The Easiest Way to Report on GP Data.