HELP ARTICLE

Formatting the Zendesk Ticket Grid


Sometimes after adding the ticket grid to either the Contact or Account, it will not appear as shown below.


We recommend putting the ticket grid web resource on its own tab of the Form.

You can edit the web resource to use more space.

  1. In the Form editor open up the web resource properties window.
  2. In the ‘Field Name and Properties’ section
    1. Uncheck the box to Display label on the form.
  3. On the Formatting Tab in the ‘Row Layout’ section
    1. Set the Number of Rows to 25.

Have further questions? Please email support@eonesolutions.com.

RECENT POSTS


Global Variables in SmartConnect.com
SmartConnect Setup for Office 365 E-Mail with TLS
Excel data sources work intermittently or give blank error message.
How to set up automatic payments on eOne's website portal
"Info 1625. This installation is forbidden by system policy", when attempting to install the SmartConnect Excel Add-In

POPULAR POSTS


SSL Security error using OLEDB Connection
Removed Part: /xl/vbaProject.bin part. (Visual Basic for Applications (VBA))
The server process could not be started because the configured identity is incorrect.
Using WINSCP and a task to upload or download files from an SFTP site
Shortcuts Template for Extender

CATEGORIES

ARCHIVES

open all | close all

TAGS

Business Central CRM Dynamics 365 dynamics crm Dynamics GP Dynamics NAV Econnect Employee Spotlight eone eOne News error Error Message Events Excel Excel Report Builder Extender Flexicoder GP GPUG integration Meet the Team Microsoft dynamics crm Microsoft Dynamics GP Navigation List Builder Office Relationships partners Popdock release Reporting SalesForce SalesForce.com scripting SmartConnect SmartConnect.com SmartConnect Bootcamp SmartConnect Office Hours SmartList SmartList Builder SmartView SQL Support Tech Tuesday Templates training Zendesk

Integrate & Automate without Any Code.

SmartList Data has Never Been Faster.

The Easiest Way to Report on GP Data.