Skip to content
+1-888-319-3663

HELP ARTICLE

The operating system is not presently configured to run this application


We just installed Excel 2016 and when we open a SmartConnect map that uses Excel as a Data Source we receive the error “The operating system is not presently configured to run this application.”

This is due to running Office applications in compatibility mode or by a corrupted installation of Microsoft Office. Please refer to this link and this one for resolutions. If the Microsoft Office Repair does not work then it will require a removal of all Office products and reinstall of Office 2016.

If you just started experiencing this error in September 2020, this is due to an Office update released early in September that breaks the Excel ODBC drivers.   The link to the new article is here:  The operating system is not presently configured to run this application.

RECENT POSTS


Use the REST Connector to parse nested Value Arrays
SmartConnect email task fails with error: An invalid character was found in the email header
Does SmartConnect import into Avalara Avatax software
Could not initialize a collection when launching SmartConnect
ERROR [HY000] [Microsoft][ODBC Excel Driver]General error Unable to open registry key when you open a SmartConnect map.

POPULAR POSTS


SSL Security error using OLEDB Connection
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms
Removed Part: /xl/vbaProject.bin part. (Visual Basic for Applications (VBA))
The server process could not be started because the configured identity is incorrect.
Using WINSCP and a task to upload or download files from an SFTP site

CATEGORIES

TAGS

Business Central CRM D365 Business Central Dynamics 365 dynamics crm Dynamics GP Dynamics NAV Econnect Employee Spotlight eone eOne News error Error Message Events Excel Excel Report Builder Extender Flexicoder GP integration Map Meet the Team Microsoft dynamics crm Microsoft Dynamics GP Navigation List Builder Office Relationships partners Popdock release Reporting SalesForce SalesForce.com SmartConnect SmartConnect.com SmartConnect Bootcamp SmartConnect Maps SmartConnect Office Hours SmartList SmartList Builder SmartPost SmartView SQL Tech Tuesday Templates training

Integrate & Automate without Any Code.

SmartList Data has Never Been Faster.

The Easiest Way to Report on GP Data.