Skip to content
+1-888-319-3663

EONE BLOG

Tech Tuesday: Setting Timeout for SmartView Internal and SmartView External



Each week we like to give you a bit of technical news that could benefit you now or in the future with our products! This week's Tech Tuesday is from our Quality Assurance, Jared Dux, on timeout errors within SmartView Internal and External.

If you are reporting a large number of records and fields you may have ran into a timeout error as seen below.


Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

For SmartView Internal on GP2010+ you can add the following line to the dex.ini to adjust the timeout:

SMARTVIEW_COMMAND_TIMEOUT=0

Restart Microsoft Dynamics GP for the change to take effect.

For SmartView External you can add the following line to the SmartView.exe.config file (default location is C:\Program Files (x86)\eOne Integrated Business Solutions\SmartView):

<add key="CommandTimeout" value="0"></add>

Restart SmartView External for the change to take effect.


Do you have any topics you wish to see on our next Tech Tuesday? Email us at sales@eonesolutions.com with requests!

3 Comments

  1. Ed Nielsen on September 21, 2017 at 9:47 am

    Danielle

    Do you have an example of what the updated config file would look like

    Thanks

  2. Patrick Roth on September 22, 2017 at 11:20 am

    Ed,

    the examples for both are in the last two paragraphs.

    for Internal, add to the dex.ini
    SMARTVIEW_COMMAND_TIMEOUT=0

    for external, edit the smartview.exe.config file and add the line next to the other “add key” lines already there:

    patrick

  3. Robyn Evans on October 18, 2019 at 9:18 am

    does that same command work with SmartView External 64 bit?

Leave a Comment





RECENT POSTS


2021 Q4 Promotions
Connect with us at Directions EMEA 2021 in Milan!
eOne at Summit North America 2021
Employee Spotlight: Megan Tripp, Business Development Representative
eOne is now compatible with Microsoft Dynamics GP October 2021 Release

POPULAR POSTS


2016 SmartConnect Integration Bootcamps
Tech Tues: Automatically refreshing Pivot Tables in Excel Refreshable Reports
Happy Thanksgiving from the eOne team!
2017 SmartConnect Integration Bootcamps
New Releases of Extender and SmartList Builder

CATEGORIES

TAGS

Business Central CRM D365 Business Central Dynamics 365 dynamics crm Dynamics GP Dynamics NAV Econnect Employee Spotlight eone eOne News error Error Message Events Excel Excel Report Builder Extender Flexicoder GP integration Map Meet the Team Microsoft dynamics crm Microsoft Dynamics GP Navigation List Builder Office Relationships partners Popdock release Reporting SalesForce SalesForce.com SmartConnect SmartConnect.com SmartConnect Bootcamp SmartConnect Maps SmartConnect Office Hours SmartList SmartList Builder SmartPost SmartView SQL Tech Tuesday Templates training

Integrate & Automate without Any Code.

SmartList Data has Never Been Faster.

The Easiest Way to Report on GP Data.