Take a look at one of our helpful articles on SmartView from Nicole Albertson. You can search the Knowledge Base section of our website for articles on any of our products. It has been known to help lots of people sort through common support questions. Take a look at it when you have a moment!
SmartView External hold the SQL Server name in the SmartView.exe.config file.  If the SQL Server that Microsoft Dynamics GP resides on is moved, this will need to be changed for SmartView External as well.
To change the SQL Server, follow these steps:
 
  1. Open the SmartView.exe.config file.  By default it is installed in one of the following locations.
    1.        32 bit OS:  C:Program FileseOne IntegratedBusinessSolutionsSmartView
    2.        64 bit OS:  C:Program Files (x86)eOne Integrated Business SolutionsSmartView
    3.  
  2. Find the following line:  xxxxxxxxx” />
  3. In the value, enter the name of the SQL Server that Microsoft Dynamics GP is installed to.  If it includes an instance name, be sure to include that.  If desired, instead of the name, you can use the IP address, port number.
  4. Find the following line:
    • In the value, if the system database name is not DYNAMICS in the current Microsoft Dynamics GP installation, enter the correct system database name.  If it is DYNAMICS, just leave the value in this line at DYNAMICS.
  5. When completed, the file should look something like the following.
xml version=”1.0″ encoding=”UTF-8″ standalone=”yes”?>

<appSettings>

svuser” />
PhoneNumberFormat” value=”(XXX) XXX-XXXX  Ext. XXXX” />

6.  Save the File.
Once you have changed the SQL Server information in the config file, launch SmartView External and verify that it is pointing to the data on the new server.
Questions? Let us know!