I want to share some significant updates regarding the eOne pricing model. The new pricing will take effect on 1 June 2024. This announcement reflects the next step for eOne, together with our partners, as we transform into a SaaS subscription software business.  

We have listened carefully to the wants, needs, and demands from our customers and partners. This has spearheaded our transformation from an ISV focused on Dynamics GP, to today, offering a comprehensive SaaS data management platform across the entire business application ecosystem.  There have been some massive improvements in the depth and breadth of our product functionality to cover every business application our customers use – rather than just GP.  

SaaS comes with an entirely different cost structure for us as a business, as we have taken on the responsibility of delivering the computing power our customers need for all their integration and reporting needs. This is why we are moving to a consumption-based pricing model, where there is a direct connection between usage and price.

Future-Proofing for All Our Customers 

10 Year Dynamics GP Guarantee 

eOne grew up as a software developer in the Dynamics GP ecosystem. We are forever grateful to all our customers and partners who have been on this journey with us. 

We also know that many of you plan to continue using Dynamics GP for the foreseeable future. This is why, as part of this pricing reset, eOne is committed to supporting our Dynamics GP products and ensuring our new products work with Dynamics GP for a minimum of the next 10 years. We are not sunsetting SmartList Builder, Extender, or on-premise SmartConnect. In fact, we are committed to making them better.  

The cost of maintaining the Dynamics GP products has increased, but under this new plan, you can rest assured that eOne has you covered for 10 more years.  

Easy Transition

Many of our customers are ready to move on from Dynamics GP, and we are here to assist. You can take Popdock (Smartlists, SmartList Builder, SmartView and so much more) and SmartConnect with you to Dynamics 365 Business Central, Dynamics 365 Finance, Oracle Netsuite, Acumatica, Sage Intacct, or anywhere else. Both SmartConnect and Popdock will work with whichever new ERP solutions you may choose. You can simply start using your eOne products in the new ecosystem.  

Three-year Price Lock 

Everyone loves certainty, especially when it comes to spending money. We understand there has been some volatility in eOne pricing over the past few years as we have developed new products and adapted to the costs of Azure and SaaS. That stops here.  For everyone locking in a new subscription plan with eOne, we are locking down those prices for three years. It is that simple – your price will not change for three years.  

SmartList Builder/SmartView to Popdock Subscription 

On the 1st of July, every SmartList Builder and SmartView customer will have access to Popdock. Automatically.  

Popdock is the most amazing product eOne has ever developed, and it has me wildly excited about software all over again – just like I was 20 years ago when we started eOne. Popdock was always the next evolution of SmartList Builder, but due to the cloud technology required, it had to be built on an entirely different platform. I want every one of our customers to benefit from the wonders of Popdock – and that is why we want all our existing customers to be the first to benefit.  

We are rolling Smartlist Builder, SmartView, and Popdock into a single bundle at a 60% discount for all existing customers. This change takes effect from your next SmartList Builder or SmartView Annual Enhancement Plan (AEP) expiration date.  

Transition Pricing – Six Years of Discounts 

For everyone moving from a perpetual annual enhancement to a subscription plan, we are offering six years of discounts:  

  • 60% for your first three years at a locked-in rate. 
  • 20% for the following three years.  


To keep prices as low as possible for our customers, take advantage of the prepay discounts for one, two, or three years. 

Bundled iPaas Plans 

If you use Popdock, you probably need SmartConnect. If you have integration needs (which everyone does) then you need to report across multiple systems or embed data in the right place for the right people. Take advantage of our SmartConnect and Popdock bundle packages so you have the complete data management platform. These are available to all customers coming from SmartConnect, SmartList Builder, and SmartView AEP plans at heavily discounted rates.  

Price changes are never fun and not always easy. We will be holding a series of informational webinars that cover pricing, transition options, and functional improvements to ensure every customer can transition to the most suitable plan. We thank all our partners and customers for the ongoing support and our Partner Development team will be ready and willing to answer all your questions. 


Martin Olsen, Co-Founder & Managing Director of eOne Solutions