Looking to speed up your integrations? We'll walk you through these 5 SmartConnect tips; 1. Delete any maps you aren't using 2. Key fields 3. Selecting more fields then needed 4. MS SQL look up 5. Multi data source.
Related resources
Video
How to Format a Search Query in the Zendesk API Endpoint
In this video, Trey will demonstrate how to format a search query in the Zendesk API Endpoint. Formatting a Zendesk...
Video
A Conversation about New SmartConnect with Martin Olsen
In this video, we sit down with Martin Olsen, CEO of eOne Solutions, and discuss the Next Generation of SmartConnect...
Video
How to Find Your Popdock Widget ID
Each Popdock widget has a unique ID used to identify it. This ID is essential when embedding the widget into...
