Thanks for joining the SmartConnect Office Hours last Friday, April 19th, 2019.  Here is a quick summary of what we covered:

  • Our topic for the day focused on troubleshooting scheduled maps. We specifically looked at scheduler instances, time zones, security and logs.
  • A question that was asked:
    • We are having difficulty reaching a non-GP table in our database. Trying to add an order and write to a user-defined-field in a SalesPad table. Can reach this field on the Source Column via MySQL lookup but need to reach it on the Destination Column side to write to this field. Can you help?

If you’re interested in attending an upcoming SmartConnect Office Hours, you can sign-up at We host this session weekly at 10am Central Time on Fridays.

Also, we love hearing from our SmartConnect customers and partners about topics they’d like us to cover.  If you have topic suggestions, you can email them to