I have long preached the story that with SmartConnect you can connect any data from anywhere into GP. The exact same message goes for Microsoft Dynamics CRM – SmartConnect allows you to push nay data form anywhere back into GP.
When people thing SmartConnect they think integration! That’s wrong. They legacy applications in this market are just that – only integration tools. SmartConnect gets lumped into the same group because it does integration as well as any of those tools – but it also does so much more. The ‘so much more’ often requires a little creative thinking.
Take a look at this video ‘Managing Opportunities in Excel’ to see what I mean by the so much more. This is SmartConnect solving an every day problem – but is a long way from traditional integration.