There are over 500,000 active Shopify stores around the world, helping to build online sales for businesses of all sizes, offering everything from a T-shirt to Tesla accessories. That’s right, the Tesla Shop is powered by Shopify.
One of the many reasons online merchants choose Shopify is the simplicity and ease in getting started. Someone who has never used Shopify before can have a store live with merchandise for sale the same day they start their subscription. As your business grows and your needs change, your Shopify store can grow and change with you, offering scalability. You don’t have to start over, wasting valuable time and resources.
As your online orders continue to increase, so do manual processes and opportunity for error that can hold back growth and efficiency. When an online order is placed, an internal process or workflow is set into motion to fulfill that order and may include sales, accounting, warehouse/shipping, marketing, and other departments. The communication process usually consists of emails, spreadsheets, instant messages, phone calls, checking multiple systems for varying information, etc. There’s a lot that goes into fulfilling an order – each manual step decreasing your hard-earned margin. Sometimes the order gets cancelled, requiring a reversal of this process. Since there is no margin on no sale, it’s important that this process is handled efficiently.
This is where eOne Solutions and SmartConnect come in. SmartConnect is an integration platform that allows you to connect Shopify to your ERP, CRM, Warehouse & Inventory Management, Shipping, Marketing, or any other software you may be using to automate the manual processes that are slowing you down and costing you money.
- Create customers in your ERP and generate invoices & receipts
- Create shipping labels and ship from the correct warehouse
- Create customers and prospects in your CRM
- Add customers and prospects to marketing campaigns
- Adjust inventory levels from orders and returns
- Create follow up activities to help ensure customer satisfaction
Just like setting up your Shopify store, you don’t need to be a developer to integrate your Shopify store when using SmartConnect. Take advantage of pre-built system connections and integration templates that can be configured to your business processes or start from scratch and build your own, if you’re into that kind of thing.
Inevitably, you’ll ditch some software and implement new software and processes as your business grows and changes. Unlike brick-and-mortar stores and hard-coded integrations, your Shopify store and SmartConnect integrations can grow and change with you.
Watch this video to see how you can integrate your Shopify store with Dynamics 365 Business Central (Free template available)