How to Retire a SmartConnect 21 Instance When the Server and/or Database No Longer Exist

In this video, Pat will go through how to retire a SmartConnect 21 Instance when the server and/or database no longer exists. In SmartConnect 21, each SmartConnect 21 Customer ID registration allows for 4 instances of SmartConnect 21 databases that the customer can manage using the SmartConnect Configuration tool to Activate if needed and then Retire instances when no longer necessary.

The act of "retiring" the instances retires them in the eOne UAM "cloud" server and also marks them as "retired" in the local SmartConnect database.

The key benefits of doing this include:

-Clean Up Orphaned Configurations

-Optimize Licensing & Resources

-Ensure Compliance & Audit Readiness

-Prevent Technical Conflicts

-Maintain IT System Health

-Protect Critical Data

If you'd like to read our help article that goes with this video, click here.