Posts Tagged ‘Zendesk’

Tech Tuesday

Tech Tuesday: Connecting SmartConnect to Zendesk Using Basic Authentication

With the latest release of SmartConnect you now have the option to connect to many different web services. This example is going to walk through setting up Zendesk in SmartConnect. The following will need to be in place: Latest version of SmartConnect 2016 will need to be installed Active Zendesk account with login credentials for…

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Zendesk Transitions CRM Integration to SmartConnect

Over the past few months, we have been working closely on a special project with Zendesk. The mission:  Architect, Develop, and Deliver an updated Integration between the Zendesk platform and Microsoft Dynamics CRM. About 5 years ago, Zendesk saw the momentum that Dynamics CRM was accruing and invested significant time, energy, and resources to connect the…

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Press Release: eOne Solutions announces strategic partnership with Zendesk

eOne Solutions announces strategic partnership with Zendesk, further enhances integration between online customer service platform, Microsoft Dynamics CRM.FARGO — August 21, 2015 —The companies will be working closely to leverage the SmartConnect Integration platform — simplifying the integration process and enhancing the user experience for future updates.“This partnership was a natural fit – eOne and…

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