Posts Tagged ‘SalesForce’

Join an eOne Summer Webinar!

As summer rolls on, so does our summer webinar series. It has already been an exciting summer for us here at eOne, and we’re prepared to deliver a diverse slate of webinars for the rest of July and continuing into August. Whether you are interested in SmartConnect, Popdock, or any Microsoft product, we have something…

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2019 Summer Webinar Schedule

It’s shaping up to be a busy summer for us here at eOne! After spending the winter fine tuning our processes, you will want to check out some of our favorite topics. Whether you’re a Microsoft or Salesforce user, you’re a master list builder, or you’re a Popdock novice, there is definitely something for you…

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Tech Tuesday

Tech Tuesday: SalesForce Notes and Attachments

SalesForce allows files to be attached to records. These files are stored as Base64 encoded data in the ‘Content Version’ object. SmartConnect can be used to encode these files and upload them to SalesForce. Once the attachment is imported, we will need to use the ‘Content Document Link’ object to link the document to the…

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Popdock, The Best Salesforce Tool You Need to Hear About

What is Popdock? Popdock is BI for the end user and those who need to get the job done. It’s real-time data from 60+ applications in a single interface and external data embedded inside Salesforce without integration. Popdock delivers you all this information on any device. Simply put, Popdock makes data accessible and actionable for…

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SalesForce INVALID_LOGIN: Invalid username, password, security token; or user locked out.

Trying to setup the SalesForce connector and receiving the error, “INVALID_LOGIN: Invalid username, password, security token; or user locked out.”First confirm that you can login to SalesForce manually using the same username, password, and security token.  If they are correct, and you can login manually, then check what URL you have been given to login.  Live…

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SalesForce update map returning the message ‘No record was found to update.’

A quick article to assist in resolving a common error message when creating a map to SalesForce.First, we should address how SmartConnect sends data to SalesForce. SmartConnect connects to SalesForce using the SOAP API. For every record SmartConnect makes two calls to the web service. The first call is a SOQL query to check if…

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SalesForce Date Field Imports

SalesForce will want “Date” and “Date Time” fields to be sent in the correct format.SalesForce “Date” acceptable formatyyyy-MM-ddyyyy-MM-ddThh:mm:ssSalesForce “Date Time” acceptable formatyyyy-MM-ddThh:mm:ssExample conversion scriptsreturn DateTime.Now.ToString(“yyyy-MM-dd”)return DateTime.Now.ToString(“yyyy-MM-ddThh:mm:ss”)return Convert.ToDateTime(_SOURCEFIELD).ToString(“yyyy-MM-dd”)return Convert.ToDateTime(_SOURCEFIELD).ToString(“yyyy-MM-ddThh:mm:ss”)

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UNSUPPORTED_CLIENT: TLS 1.0 has been disabled

We are getting the error UNSUPPORTED_CLIENT: TLS 1.0 has been disabled in this organization. Please use TLS 1.1 or higher when connecting to Salesforce using https when trying to set up the Salesforce Connector. Support for TLS 1.1 with Salesforce.com is only available with SmartConnect 20.16 or higher. Once you have upgraded to this version…

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Tech Tuesday

Connecting SmartConnect to Salesforce without a Security Token

With the latest released version of SmartConnect you can connect to Salesforce without using the Salesforce security token. This allows the Salesforce connector to be setup using just the Salesforce login and password. You will want to have a static IP address, otherwise you will need to be updating the Trusted IP Ranges in Salesforce…

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Error when setting up SalesForce query to Account or Contact

When setting up a SalesForce query to Accounts or Contacts, receiving an error that says “Error parsing Sql query : Failed to parse query string : Could not find sObject Contact : INVALID_TYPE : sObject type ‘Contac’ is not supported. If you are attempting to use a custom object, be sure to append the ‘__c’…

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