Why Every Company Owner Should Answer Web Chat

  Wednesday, July 30, 2014   /     Martin Olsen   /     0 Comments
I have always been a reluctant user of web chat on any website I visit - which stems back to the first few times I tried to use web chat as a customer.The first time I used web chat there was simply no one on the other end. After 15 minutes I got a response but then each response took about 15… [Read More]

How to Create Quotes/Invoices on the eOne Website

  Thursday, April 10, 2014   /     Danielle Erickson   /     1 Comment
Lately we have been creating multiple how-to website videos that highlight the basic and most important features of our website. The following video will show you how to create quotes/invoices directly on our site making it easier and more efficient for you to quote our products and services! If you… [Read More]

Tech Tuesday: Line Sequence Numbering

  Tuesday, February 18, 2014   /     Lorren Zemke   /     1 Comment
In a previous post I discussed using Global Variables to sum amounts for detail lines. This method can be used for additional purposes such as incrementing sequence line numbers. To accomplish this correctly and quickly we need to understand how SmartConnect processes calculated fields. Basically… [Read More]

What is SmartList Builder?

  Wednesday, September 25, 2013   /     Martin Olsen   /     0 Comments
With the exciting news that eOne is taking back full control of SmartList Builder on Jan 1st 2014 - we have had a number queries asking 'what is actually meant by SmartList Builder?'So, as a clarification, SmartList Builder is made up of some very distinct products. All of the Products/Functionality… [Read More]

When to call in an expert?

  Monday, August 19, 2013   /     Martin Olsen   /     0 Comments
  eone, Expert
When to call in an expert? In any project there comes a point where you need to decide on a ‘DIY” model or whether it is best to call in an expert. How do you make that decision?When I was growing up you did everything yourself that you could.  There was no ‘career’ (that I knew of) as a… [Read More]

What makes Extender so important to a sales process?

  Friday, June 28, 2013   /     Martin Olsen   /     0 Comments
This week I had a pre-sales consultant tell me he always showed reporting at the end of the demo, and if he had time he would show Extender.  WOW.  In every GP demo I have ever done (and I have done plenty) - Extender is always the second thing I show. A good Demo of GP should look like this and… [Read More]

eOne Office Closed for the US Memorial Day Holiday (May 27th)

  Friday, May 24, 2013   /     Abbey Cooper   /     1 Comment
The eOne office will be closed Monday, May 27th for the US Memorial Day holiday. If you're celebrating in the US, be sure to take time to remember the reason behind it all - to celebrate and honor those who've given their lives in service to the country. Enjoy the holiday with family, friends and… [Read More]

Legal Aliens

  Tuesday, April 30, 2013   /     Martin Olsen   /     1 Comment
I have been quiet on the blog for a good few weeks but have certainly been very busy. I have just become a legal alien in the United States and given up the wonders of Sydney Australia for the good weather Fargo North Dakota.Questioning the move: As I was coming through customs at LA Airport I… [Read More]

Opt-In all your Customers

  Thursday, December 13, 2012   /     Martin Olsen   /     0 Comments
  eone, opt in
The Great eXtender TransitionTo ensure a smooth transition for your customers as eXtender transitions form Microsoft to eOne there are a couple things you need to do.  Step 1: OPT-IN for your Customers What does this mean:  Microsoft have some strange privacy laws that precludes them tell eOne… [Read More]

SmartView Demos

  Thursday, November 4, 2010   /     Martin Olsen   /     0 Comments
Thanks for the feedback that the Flash version of the SmartView demos were taking too long to download and watch. Today we posted a WMV (Windows Media) version of those same demos. If you struggled with the Flash file, please take a new look at the WMV's. Watch the demos nowWe have also been… [Read More]


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