Posts Tagged ‘Detail Grids’

Formatting the Zendesk Ticket Grid

Sometimes after adding the ticket grid to either the Contact or Account, it will not appear as shown below.We recommend putting the ticket grid web resource on its own tab of the Form.You can edit the web resource to use more space.In the Form editor open up the web resource properties window.In the ‘Field Name…

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Extender 2013 Feature of the Day: Detail Grids

What are Detail Grids?In previous Extender releases, there were Resources called Detail Windows and Detail Forms.  In Extender 2013, these resources have been combined into the Windows and Forms resources.With Extender 2013, the detail grid option will combine the Windows and Detail Windows as well as the Forms and Detail Forms together.  By doing this,…

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