HELP ARTICLES

Help Articles

  Tuesday, June 14, 2016   /     Nicole Albertson
The Manufacturing Serial Trace SmartList Builder setup is built to give you a list of the serial lot information for orders in the Manufacturing series.  The setups for Excel Report Builder and Navigation List Builder are duplicates of the SmartList Builder setup.ID: MFG_SERIALName:… [Read More]
  Thursday, December 8, 2011   /     Kevin
Opening an Excel template provided from eOne. A message box saying that "Excel found unreadable content in '<ExcelFileName>.xlsm'. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes. After clicking yes, one of the following error… [Read More]
  Thursday, December 8, 2011   /     Kevin
When running a SmartConnect map, you receive an error for each document that says "The server process could not be started because the configured identity is incorrect. Check the username and password.This means that the eConnect username and password is incorrect, or that the password has expired. … [Read More]
  Friday, November 15, 2013   /     David Youngquist
You cannot update from SmartConnect 10.0.0.51 to 2014.  You need to update to either SmartConnect 2010, 2011, or 2012 first.The steps to update to 2014 would be as follows. 1. Run the system maintenance on your 10.0.0051 version of SmartConnect (Tools – SmartConnect – System Maintenance).… [Read More]
  Thursday, December 8, 2011   /     David Youngquist
When running a SmartConnect map, getting an error that says "The source was not found, but some or all event logs could not be searched.  To create the source, you need permission to real all event logs and to make sure that the new source name is unique.  Inaccessible logs: Security" There are… [Read More]
  Wednesday, January 22, 2014   /     David Youngquist
Using an Excel data source, and receiving an error that says "Connection could not be validated".  When clicking on Details, the message says "ERROR [IM002][Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified"This is caused by not having 32 Bit Excel/Office… [Read More]
  Tuesday, April 18, 2017   /     Lorren Zemke
This article will discuss how to upload and download files to an SFTP with SmartConnect 20.16 or newer using the WinSCP API. … [Read More]
  Tuesday, December 17, 2013   /     David Youngquist
When running a SmartConnect map, getting an error that says "The source was not found, but some or all event logs could not be searched.  To create the source, you need permission to real all event logs and to make sure that the new source name is unique.  Inaccessible logs: Security"This message… [Read More]
  Monday, October 12, 2015   /     Chris Hanson
Overview … [Read More]
  Thursday, December 8, 2011   /     David Youngquist
Receiving an error that says 'There was no endpoint listening at net.pipe://localhost/Microsoft/Dynamics/GP/eConnect/EntityOperations that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'There are several… [Read More]
  Wednesday, March 21, 2018   /     Ethan Sorenson
Receiving the following error in CRM/D365 Sales ‘System Jobs’Plugin processing Failed : The given key was not preset in the dictionaryThere are two known causes for this error.Blank Primary FieldThis error message can occur when the record that the change plugin was triggered on does not have a… [Read More]
  Tuesday, March 20, 2018   /     Ethan Sorenson
I previously wrote a Blog Post about importing Journals into NAV/D365 Business Center, and encountered a unique scenario today related to Job Journals. When importing the Unit Cost associated with my G/L Accounts the amount was always 0.The reason for this is the Unit Cost is automatically provided… [Read More]
  Friday, March 16, 2018   /     Nicole Albertson
The Security with SmartLists SmartList Builder setup is designed to return the list of users setup in Microsoft Dynamics GP and their security.  It includes the users, roles, tasks, windows, reports, and SmartLists.  It is courtesy of Victoria Yudin via VictoriaYudin.com.  Thank you Victoria for… [Read More]
  Friday, March 9, 2018   /     Lorren Zemke
When installing SmartConnect we are getting the error message, SQL script parse error: invalid syntax. The install then rolls back all actions. We have tried installing several versions of SmartConnect with the same results on each one. … [Read More]
  Wednesday, February 14, 2018   /     David Youngquist
When installing SmartConnect 2018, receiving a message that says, "There is a problem with this Windows installer package.  A DLL required for this install to complete could not be run.  Contact your support personnel or package vendor."   I downloaded the SmartConnect install file again, and… [Read More]
  Tuesday, January 30, 2018   /     Patrick Roth
When launched for the first time, SmartView External determines if several 3rd party applications are installed so that it knows to display SmartLists for that product or not.To do this, SmartView External assumes a product is installed if a certain table for each application exists.The list of… [Read More]
  Friday, January 26, 2018   /     Nicole Albertson
This error may be caused by the Transport Layer Security  (TLS) version 1.2  being the only enabled version on the SmartConnect Server.  TLS 1.2 support for Microsoft SQL Server If you are using TLS 1.2 on your server that runs SmartConnect with TLS 1.0 and 1.1 turned off, the OLEDB Connection… [Read More]
  Thursday, January 25, 2018   /     Ethan Sorenson
Failed to create record with keys ‘XXXX’ = ‘XXXX’ Field AccName is readonly!This error will come up when creating new records in a journal.The cause:SmartConnect must make two calls to create a new line in a journal. The first will create the line, same as clicking in the user interface to… [Read More]
  Wednesday, January 17, 2018   /     Ethan Sorenson
The full error message is:Metadata contains a reference that cannot be resolved: ‘https://yourinstance.api.crm.dynamics.com/XRMServices/2011/Organization.svc?wsdl&sdkversion=9’Microsoft changed CRM to use TLS 1.2 starting with the release of version 9. SmartConnect has been updated to use… [Read More]
  Friday, January 5, 2018   /     Nicole Albertson
The GL Trial Balance Summary by Year SmartList Builder setup is designed to return the Beginning Balance, Yearly Net Change, and Ending Balance for each account for each History and Open year.  This is data similar to the General Ledger Summary Trial Balance that can be printed in Microsoft… [Read More]

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