HELP ARTICLES

Help Articles

  Tuesday, June 14, 2016   /     Nicole Albertson
The Manufacturing Serial Trace SmartList Builder setup is built to give you a list of the serial lot information for orders in the Manufacturing series.  The setups for Excel Report Builder and Navigation List Builder are duplicates of the SmartList Builder setup.ID: MFG_SERIALName:… [Read More]
  Thursday, December 8, 2011   /     Kevin
Opening an Excel template provided from eOne. A message box saying that "Excel found unreadable content in '<ExcelFileName>.xlsm'. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes. After clicking yes, one of the following error… [Read More]
  Thursday, December 8, 2011   /     Kevin
When running a SmartConnect map, you receive an error for each document that says "The server process could not be started because the configured identity is incorrect. Check the username and password.This means that the eConnect username and password is incorrect, or that the password has expired. … [Read More]
  Friday, November 15, 2013   /     David Youngquist
You cannot update from SmartConnect 10.0.0.51 to 2014.  You need to update to either SmartConnect 2010, 2011, or 2012 first.The steps to update to 2014 would be as follows. 1. Run the system maintenance on your 10.0.0051 version of SmartConnect (Tools – SmartConnect – System Maintenance).… [Read More]
  Thursday, December 8, 2011   /     David Youngquist
When running a SmartConnect map, getting an error that says "The source was not found, but some or all event logs could not be searched.  To create the source, you need permission to real all event logs and to make sure that the new source name is unique.  Inaccessible logs: Security" There are… [Read More]
  Wednesday, January 22, 2014   /     David Youngquist
Using an Excel data source, and receiving an error that says "Connection could not be validated".  When clicking on Details, the message says "ERROR [IM002][Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified"This is caused by not having 32 Bit Excel/Office… [Read More]
  Tuesday, April 18, 2017   /     Lorren Zemke
This article will discuss how to upload and download files to an SFTP with SmartConnect 20.16 or newer using the WinSCP API. … [Read More]
  Tuesday, December 17, 2013   /     David Youngquist
When running a SmartConnect map, getting an error that says "The source was not found, but some or all event logs could not be searched.  To create the source, you need permission to real all event logs and to make sure that the new source name is unique.  Inaccessible logs: Security"This message… [Read More]
  Monday, October 12, 2015   /     Chris Hanson
Overview … [Read More]
  Thursday, December 8, 2011   /     David Youngquist
Receiving an error that says 'There was no endpoint listening at net.pipe://localhost/Microsoft/Dynamics/GP/eConnect/EntityOperations that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'There are several… [Read More]
  Monday, June 4, 2018   /     Ethan Sorenson
SmartConnect makes deleting records from Dynamics 365/CRM simple.1. create a map with a data source containing all records to be deleted.2. Map a unique identifier. We generally recommend using an entity lookup as your mapping, and setting the grouping on the lookup.3. Check the box in the top right… [Read More]
  Friday, June 1, 2018   /     Ethan Sorenson
When registering an MSSQL Real-Time data source receive the following error message.Latest version of MSSQL real time data source assembly does not exist in SERVER : DATABASETo enable real time data sources please run the script below as a MSSQL system administrator on the server and try again.How… [Read More]
  Thursday, May 24, 2018   /     Ethan Sorenson
When trying to setup a changes only map on the CRM customeraddress entity you will receive the following error message.'eones_ch_customeraddress' entity doesn't contain attribute with Name = 'eones_customeraddress_trackingid'.CauseThe Address entity does not allow lookups to it, other than the ones… [Read More]
  Monday, May 21, 2018   /     Ethan Sorenson
When you integrate with Microsoft Dynamics 365 Business Central using SmartConnect, you are able to integrate with all the data in your instance that is published to web services. In Microsoft Dynamics 365 Business Central, only some of the objects are published to web services by default.… [Read More]
  Monday, May 21, 2018   /     Ethan Sorenson
This article is for setting up the SmartConnect connector that uses the NAV/D365 Business Central SOAP web services.We also have a connector that uses the NAV/D365 Business Central Odata web services, which you can find here.When possible, the Odata web services are the recommended approach by eOne… [Read More]
  Tuesday, April 24, 2018   /     Ethan Sorenson
Importing to NAV/Business Central and receive the following error message.‘You may not enter numbers manually. If you want to enter numbers manually, please activate manual Nos. in No. Series XXXX.’ To resolve the errorIn NAV/Business Central search for ‘No Series’ and open the No.… [Read More]
  Friday, April 20, 2018   /     David Youngquist
sample scripts for SmartConnectsample scripts for performing various data manipulations inside of SmartConnect.NOTE: Scripts are provided as is. Assistance with installation or modification of the scripts is available as a billable service from our professional services team.Following is a listing… [Read More]
  Friday, April 6, 2018   /     Nicole Albertson
We have changed how Global variables work in this release for Extender Enterprise. In previous versions, you could not access global variable such as ‘User ID’ of globals when setting the Product to Extender, as there was an issue how they were referenced. We had to write code similar to the… [Read More]
  Wednesday, March 28, 2018   /     Ethan Sorenson
Receiving error message: " Object ID must not be 810 in Web Service Aggregate Object" when publishing NAV/D365 Business Central web service 810.The web service with Object ID 810 can only be published once. Either use the other endpoint that was published, or delete the old one so a new one can be… [Read More]
  Friday, March 23, 2018   /     Ethan Sorenson
SmartConnect by default has two character sets available, OEM, and ANSI. Neither of these include the special characters used in non-English languages such as ñ, á, ü. The work around is to edit the SmartConnect SchemaHeader table to inform the ODBC driver to use the UTF-8 character set.1. Create… [Read More]

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