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Help Articles SmartView

  Tuesday, March 31, 2015   /     eOne Solutions
The Lifecycle PolicyThis policy states the standard support policies for all eOne products. This policy went into effect on August 1st, 2014. The standard policy allows for 5 years of Standard support and 5 years of Extended support for a total of 10 years of support for the products included, with… [Read More]
  Wednesday, December 17, 2014   /     David Youngquist
You may receive this error in SmartView internal or external depending on how many records you are returning and how many filters you have applied. … [Read More]
  Tuesday, March 28, 2017   /     David Youngquist
When launching SmartView internal, receiving an error that says "A network-related or instance-specific error occurred while establishing a connection to the SQL Server.  The server was not found or was not accessible.  Verify that the instance name is correct and that SQL Server is configured to… [Read More]
  Thursday, December 8, 2011   /     David Youngquist
How do I uninstall SmartView?1. In Windows Explorer (Right-click the Start Button and choose Explore), go to the local Microsoft Dynamics GP folder. NOTE: The default location is C:\Program Files\Microsoft Dynamics\GP. … [Read More]
  Monday, January 13, 2014   /     Nicole Albertson
SmartView External hold the SQL Server name in the SmartView.exe.config file.  If the SQL Server that Microsoft Dynamics GP resides on is moved, this will need to be changed for SmartView External as well.To change the SQL Server, follow these steps. … [Read More]
  Tuesday, January 30, 2018   /     Patrick Roth
When launched for the first time, SmartView External determines if several 3rd party applications are installed so that it knows to display SmartLists for that product or not.To do this, SmartView External assumes a product is installed if a certain table for each application exists.The list of… [Read More]
  Wednesday, December 19, 2012   /     David Youngquist
After installing/updating SmartView, certain SmartLists are not populating, and even the column names are no visible?After installing or upgrading SmartView, the views need to be recreated and the field cache needs to be updated. … [Read More]
  Wednesday, August 13, 2014   /     David Youngquist
Created a new SmartList in SmartList Builder.  When I run the list in SmartList, it runs fine.  However when I run the SmartList in SmartView I get either duplicate records, or I get some sort of SQL error.Most of the time this is caused by either a bad table join, or incorrect data types on joins… [Read More]
  Thursday, December 8, 2011   /     Kevin
After installing SmartView, I do not see any of my existing SmartList favorites. Do I need to recreate them all?There is a built in conversion to convert your SmartList favorites. You will need to add it to the shortcut menu. 1. Right click on the Navigation Pane in Dynamics GP and click on Add… [Read More]
  Thursday, October 26, 2017   /     Lorren Zemke
We just installed the SmartConnect Dynamics GP Add-In and when we launch Dynamics GP, after clicking 'yes' on the message "New code must be included…", we receive the Dexterity Runtime error "Privilege Error" followed by "Unable to include new code". … [Read More]
  Monday, November 19, 2018   /     Patrick Roth
I've installed the latest SmartView (Internal) on my GP 2013/2013 R2 system and it seems to work well.However when I try to use any of the GoTos for my SmartList Builder reports, SmartView gives the error:Unknown identifier 'GenerateTableTypes'.The destination GoTo window does not open. The GoTos… [Read More]
  Saturday, June 16, 2018   /     Katie Soderberg
Here are the steps to purchase an eOne product offering or service at the eOne Shop: Go to www.eonesolutions.com and select the SIGN IN at the top, right-hand side of the screen.Enter your username and password and select SIGN IN.Select the Shop tab at the top center of the screen. Add products… [Read More]
  Tuesday, January 30, 2018   /     Patrick Roth
When launched for the first time, SmartView External determines if several 3rd party applications are installed so that it knows to display SmartLists for that product or not.To do this, SmartView External assumes a product is installed if a certain table for each application exists.The list of… [Read More]
  Thursday, October 26, 2017   /     Lorren Zemke
We just installed the SmartConnect Dynamics GP Add-In and when we launch Dynamics GP, after clicking 'yes' on the message "New code must be included…", we receive the Dexterity Runtime error "Privilege Error" followed by "Unable to include new code". … [Read More]
  Tuesday, March 28, 2017   /     David Youngquist
When launching SmartView internal, receiving an error that says "A network-related or instance-specific error occurred while establishing a connection to the SQL Server.  The server was not found or was not accessible.  Verify that the instance name is correct and that SQL Server is configured to… [Read More]
  Tuesday, February 21, 2017   /     David Youngquist
In SmartView, some users can see the "Aged Trial Balance" under Purchasing and Sales, and some users cannot.  The sa user, and anyone that is a poweruser can see it, however normal users cannot see these reports.  Where do I grant access to these two reports? … [Read More]
  Tuesday, March 31, 2015   /     eOne Solutions
The Lifecycle PolicyThis policy states the standard support policies for all eOne products. This policy went into effect on August 1st, 2014. The standard policy allows for 5 years of Standard support and 5 years of Extended support for a total of 10 years of support for the products included, with… [Read More]
  Wednesday, December 17, 2014   /     David Youngquist
You may receive this error in SmartView internal or external depending on how many records you are returning and how many filters you have applied. … [Read More]
  Wednesday, August 13, 2014   /     David Youngquist
Created a new SmartList in SmartList Builder.  When I run the list in SmartList, it runs fine.  However when I run the SmartList in SmartView I get either duplicate records, or I get some sort of SQL error.Most of the time this is caused by either a bad table join, or incorrect data types on joins… [Read More]
  Friday, April 4, 2014   /     David Youngquist
Attempting to edit a SmartView favorite and receiving an error that says "This favorite has been locked".  We do not know who locked it, or how to unlock it?This means that a user has intentionally locked the favorite to prevent others from changing it. If you are a SmartView admin, you may remove… [Read More]

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