HELP ARTICLE

Running a map in SmartConnect and receiving an error that says “The source was not found, but some or all event logs could not be searched.”


When running a SmartConnect map, getting an error that says “The source was not found, but some or all event logs could not be searched.  To create the source, you need permission to real all event logs and to make sure that the new source name is unique.  Inaccessible logs: Security”

There are two causes for this error:

The eConnect service account does not have administrative rights on the local machine

1.Go to Start – Run and type in Services.msc
2. In the services window, find the “eConnect for Microsoft Dynamics 20XX Integration Service”
3. Right click on it and go to Properties. Then go to the Log On tab, write down the User ID that is used there.

Go into computer management on the same machine, and add the user you wrote down to the local machines administrators group.

Close SmartConnect completely, and relaunch it by right clicking on the icon and selecting “Run as administrator”.  

Attempt to run the same map again, eConnect will now be able to write to the event log.

The current user does not have access to the event log

  1. Close SmartConnect
  2. Right-click on the SmartConnect program icon
  3. Select ‘Run as Administrator

Attempt to run the same map again, SmartConnect will now be able to write to the event log.

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