Here are the steps to update the email address for an automatic payment.
- Go to www.eonesolutions.com and select the Sign In button at the top, right-hand side of the screen.
- Be sure that eOne Portal is marked and select Sign In.
- Enter your email and password and select Sign In.
- Select the My Account > Payment Method on the top right of the page.
- Insert the Credit Card you would like to be added for the automatic payment.
- Select My Account > Automatic Payment on the top right of the page.
- Check the box next to the product you would like to be updated.
- Select the edit button on the top left of the page.
- Select the credit card you would like to run.
- Click on the Update Automatic Payment Method button.
- You can verify this worked by checking to see if you can see the credit card information on the automatic payment method page.
- You will now receive a confirmation email that the automatic payment ran and an email if it ever fails.
If you have any questions, please give us a call at +1 888-319-3663 or you can email our renewals team at email@example.com.