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How to Update the Information Used in Your Popdock Gateway

Published: Oct 06, 2025
Post Author Written by James Suhon

Occasionally, you may need to update the configuration details in your Popdock gateways, such as the database, server name, or the SQL user credentials. This article explains how to apply those changes and ensures they take effect. Because the process for the Microsoft Dynamics GP gateway differs from other gateways, we’ll cover it separately.

Dynamics GP Gateway

Updates to the Microsoft Dynamics GP gateway are made through the Gateway Configuration Tool included with the current GP gateway version. All configuration details can be modified within the tools respective section. This section outlines the specific steps for Dynamics GP.

Popdock Gateway authentication

Use this section to update authentication settings, such as Token or Basic. Here, you can modifiy credentials or switch authentication methods entirely, such as adding a new token or basic user. After you make the changes, click Save to apply them. Remember to update the connector settings in Popdock as well, to reflect these changes.

Popdock Gateway


Database settings

In this section, you will update the SQL details, like the server name, database, and SQL user credentials, that are used by the gateway. After making changes, be sure to save them, just as you did with the authentication settings in the previous section. If any SQL information is incorrect, an error will appear when you click Save.

These changes do not need to be applied to the Popdock connector.

database settings menu


SQL Server and SL Gateways

The SQL Server and SL gateways follow the same process for updating configuration details. You’ll need to use Notepad (run as Administrator) to edit the appsettings.json file located in the data gateway folder.

By default, the file path is:
C:\Program Files (x86)\Popdock\(data gateway folder name)\appsettings.json
unless you’ve configured a custom path.

The steps vary depending on what you need to update. Keep in mind that the Token, Basic Authentication password, and SQL user password are encrypted in this file and will not appear in plain text.

Server and Database

These options can be adjusted in the json file, using Notepad. Update the values in the double quotes and then save the file. For the best results, open Notepad as an administrator. This will ensure that you can save the changes without needing to overwrite the file or create a new one.

appsettings easy changes 1


SQL user and Gateway authentication method

These options cannot be changed in the appsettings.json file. Instead, use the appropriate gateway installer. Launch the gateway installer, select Modify, and follow the steps outlined in the installation documentation. You will need to re-enter all your gateway information during this process.

gateway installer modify


Restarting IIS

This process applies to all Popdock gateways. After saving your changes to the gateway, you must restart IIS for the changes to take effect. There are two ways to do so:

Using the command prompt

The first method is to restart IIS using the Command Prompt. This is recommended when the gateway is the only component installed on the IIS instance. To do this, open command prompt as administrator and run the command iisreset. This will restart IIS and apply the changes to the gateway.

iisreset for gateway 1


Stop/Start the gateway application pool

The second method is to restart the gateway’s application pool. This is recommended when other applications or processes are running on the IIS instance. To do this, open IIS and go to the Application Pools. Right-click on the gateway application pool and select Stop. Once it has stopped, right-click again and select Start.

app pool tasks right click

This will update the application pool and applies the gateway changes. You can also find these options under the Application Pool Tasks section on the same screen.

app pool tasks



You should now know how to update the information used in your Popdock gateway, whether that is the database, server name, or the SQL user. If you have any questions, please email support at support@eonesolutions.com. 

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